Caylen Ricca
Greenwood Village,CO
Summary
Adept Lash Artist and Esthetician with a proven track record at The Room Beauty Lounge, enhancing client satisfaction through exceptional service and relationship building. Skilled in social media marketing and hygiene practices, significantly increased the client base and fostered repeat business by prioritizing client needs and safety. Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Lash Artist
The Room Beauty Lounge
01.2023 - Current
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
- Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
- Increased client base through targeted promotions and partnerships with local businesses, such as offering discounts or hosting joint events.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Encouraged repeat business based on quality of service and strength of client relationships.
Estheticia
Lash And Company
08.2021 - 01.2023
- Educated clients on proper lash care techniques to prolong life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
Estheticia
Mitchells Salon And Day Spa
09.2020 - 04.2021
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure clean and safe environments for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Salon Receptionist
Mitchells Salon And Day Spa
05.2019 - 09.2020
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
Education
Advanced Esthetician - Esthetics
Aveda Fredric's Institute
West Chester, OH07.2020
Skills
- Hygiene and Sanitation
- Patience and Calmness
- Appointment Scheduling
- Social Media Marketing
- Relationship Building
- Product Knowledge
Timeline
Lash Artist
The Room Beauty Lounge
01.2023 - Current
Estheticia
Lash And Company
08.2021 - 01.2023
Estheticia
Mitchells Salon And Day Spa
09.2020 - 04.2021
Salon Receptionist
Mitchells Salon And Day Spa
05.2019 - 09.2020
Advanced Esthetician - Esthetics
Aveda Fredric's Institute
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