Caylie Royall
Amarillo,TX
Summary
Entry Level Position Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Warehouse Technician
Brushwood Acre Farms
2023.07 - Current
- Recorded and reported shortages and damages and inspected product condition to verify accuracy of received inventory.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Maintained stock records, posted receipts and automated and manual accounting records using [Software].
- Helped keep inventory accurate by overseeing daily cycle counts.
- Builds and Maintains towers for hydroponic vegetable farm.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Communicated and integrated with other departments to share information and coordinate successfully.
Direct Support Professional
RISE INC./DSP Connections
2020.11 - 2023.06
- Supports working with 2-3 clients with disabilities and helping with the child’s goal day by day (financial, life skills, shopping, etc)
- Providing one on one mentoring for everyday life-skills and creating opportunities for the children to grow
- Offering client services to people with disabilities including conflict resolution and explanation of benefits.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Used Adobe PDF and Microsoft Word to write and track insulin reports and shift notes
Youth Development Program
The Boys and Girls Club of the Greater Santiam
2019.05 - 2019.08
- Developed new curriculum for High School students attending the 21st Century Learning Site
- The program was conducted after school and helped students who needed additional academic assistance
- Coordinated with Program Director and Teaching staff to identify subjects that students enrolled in the program could gain additional knowledge and lead to successful completion of academic requirements.
- Observed staff and volunteers to verify compliance with educational, safety and interpersonal guidelines.
- Used Microsoft word templates to create new curriculums for summer season.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
Melon picker/ Team Leader
The Melon Shack
2016.07 - 2019.07
- Identify different types of melons and when they are ripe, differentiate sizes of melons, Put into crates for grocery delivery
- Conducted inventory, received written instructions every morning from foreman to communicate to team, at times was given instructions to join larger more experienced team to meet larger productivity goals
- When working smaller team was in charge of six-person picker team, met production goals daily, received bonuses for season twice due to team meeting performance measures
- Promoted to cashier-Acted as float cashier for either opening or closing, counted money and set up drawer in the morning or closed out and balanced drawer in the evening depending on need
- Inventoried and restocked depending on shift.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
Apprentice
Hand in Hand Farm
2014.06 - 2015.08
- Trainers/Apprentice analyze horses' behaviors to assess the horses' dispositions such as; head tossing, kicking, biting and dominance assertion
- Other traits to address include bolting, nervousness and restlessness
- The horses' personalities also provide horse trainers with insight in determining the horses' training capacities
- In addition to training there is also, nutrition, feeding habits and health, the trainer will coordinate veterinarians and horse nutritionists if the trainer suspects the animal is ill.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Education
New York Conservatory of The Dramatic Arts
Manhattan, NYBachelor of Science - Program And Design For Video Games
Southern New Hampshire University
Hooksett, NH07.2025
High School Diploma -
West Albany High School
Albany, OR06.2018
Skills
- Inventory Management
- Forklift Operation
- Equipment Management
- Warehouse Organization
- Data Documentation
- Microsoft Office 365
- Written/Verbal Communication
- Leadership
- Team Building
- Information Security
- Care Delivery
- Client Documentation
Accomplishments
Received highest honor from Girl Scouts in 2018, Gold Award (equivalent to Eagle Scout)
Collaborated with team of four in the development of client care pl;ans.
Volunteer Experience
Girl Scout, Level Ambassador, 2005-Present, Acted as role model and distinguished leader, exhibited time management and money management skills, including budgeting during cookie season. Worked independently and with a team to sell cookies during the season. Received both verbal and written instructions from troop leader and other leaders when working with the Troop during various events. Taught and exhibited business ethics throughout the year on several different fundraising projects. Showed exceptional flexibility during fundraising as schedule was not always the same or booth would come open at the last minute. Able to work with adult committee on monetary decisions; then take charge of Junior committee staying in alignment with the mission of vision of the imperial council.
Timeline
Warehouse Technician
Brushwood Acre Farms
2023.07 - Current
Direct Support Professional
RISE INC./DSP Connections
2020.11 - 2023.06
Youth Development Program
The Boys and Girls Club of the Greater Santiam
2019.05 - 2019.08
Melon picker/ Team Leader
The Melon Shack
2016.07 - 2019.07
Apprentice
Hand in Hand Farm
2014.06 - 2015.08
New York Conservatory of The Dramatic Arts
Bachelor of Science - Program And Design For Video Games
Southern New Hampshire University
High School Diploma -
West Albany High School
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