Caylin Emery

-Coordinate across cross-functional teams for product sales, usage, and continuous
-Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
-Engaging across multiple clearing management systems to provide customers with a holistic view of the card transaction activity
-Assisting issuers and acquirers with reconciling Mastercard reporting back to their internal systems
-Identifying gaps in clearing related reporting
-Building tools to assist in the automation of reconciling clearing to settlement advisements

-Engage with customers and internals to pinpoint technical and operational solutions as well as new product opportunities
-Overseeing development teams, providing feedback, priority assignments, and status updates Develop business cases to support recommendations for process or product improvements
-Partner with business owners to understand new business opportunities and define the business and functional requirements
-Deliver high quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle
-Deliver in-depth and comprehensive financial, operational, customer and high level systems analysis to evaluate settlement risk and propose mitigating solutions for proposed new and enhanced systems and products
-Align with cross-functional departments to identify risks

-Assist customers with technical and operational issues, working across departments to provide solutions, serve as a liaison between customers and intercompany departments
-Serving as a relationship manager between customers and internal teams
-Provide Risk Management and Account Management with customer analysis and delinquency reports Deep dive into customer account balances and reconciliations
-Calculate all customer failure billings and determine the validity of customer disputes
-Process approved disputes refunds for settlement assessment billings Managing collections and delinquent accounts
-Perform fund transfers and drawdowns to ensure all issuing and acquiring positions were fulfilled
-Provide settlement related data mining, data analysis, trend analysis and forecasting expertise in support of settlement related initiatives

-Ensure ongoing compliance with statutory and regulatory requirements, anticipating future legislation, enforcing adherence to requirements, filing financial reports and advising management on needed actions
-Performs accounting activities (e.g., reconciliations, journal entries) in accordance with accounting principles and standards
-Contingent workforce program data mining, invoice review, accruals, PO maintenance, and month end reporting
-Researching and resolving discrepancies found in the transaction reconciliations
-Managing all Telecom related expenses for O&T and various other divisions, as well as being a relationship liaison for suppliers
-Provide flex sting coding, create purchase orders, and work directly with Accounts Payable and Sourcing to assist in creating new vendor payment sites and processing invoice payments

-Managing settlement solutions for all Mastercard regions, facilitating domestic and cross-border funds transfers via various small and large value (ACH, FedWire, SWIFT) funds transfer systems
-Providing settlement position management and advise, and funds transfer solutions for customers utilizing Mastercard's financial clearing systems
-Assist in new customer onboarding and implementation to the settlement system
-Transactional entry and review within various banking platforms i.e. JP Morgan, Deutsche Bank, Citi Bank, Bank of America, and Standard Charter Bank
-Serve as a customer and internal liaison to address inquiries

-Matching all incoming payments to outstanding invoices using Great Plains, Delta, Oracle, PeopleSoft, and 4D accounting systems, as well as creating journal entries and balancing Accounts Receivable reports for all systems
-Invoice creation and accounting code assignment for revenue
-Supporting Sr. Management team with timely and clear insight into the global company balances of Trade Receivables and Incoming Cash for present and future decision making
-Improving performance within the department through monitoring and analyzing the trends in incoming cash and the aging profile of debtors
-Processing all refund requests
-Assist in system upgrades and tests