Encouraging employee and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Choctaw Nation
11.2019 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, and by foot.
Checked and verified photo identification prior to granting facility access.
Securing the safety of all Choctaw Nation associates and guest.
Qualifying yearly with a firearms.
CPR and AED certified
88M Truck Driver
Army National Guard-Oklahoma
12.2018 - 11.2022
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Maximized load safety by balancing, securing and weighing products.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Dropped and hooked trailers and changed configuration of equipment.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Completed preventive maintenance and mechanical repairs on vehicles.
Verified contents of inventory loads against Bills of Lading.
Transported hazardous materials and oversized shipments without incident.
Verified hazardous material product descriptions and determined any discrepancies in paperwork.
Host, Server, and Cook
Choctaw NATON
06.2017 - 11.2019
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Checked and restocked server areas and organized and got change for front counter.
Documented reservations and communicated changes to guests.
Ordered and received products and supplies to stock kitchen areas.
Assured all guest were taken care of
Assured all foods were being properly cooked, stored, and handed out to employees and guest.
I was a server for VIP events.
CNA
HOMESTEAD OF HUGO
02.2016 - 06.2017
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Obtained client medical history, medication information, symptoms and allergies.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
CASHIER AND COOK
Braums Restaurant
04.2013 - 01.2016
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Completed inventory counts and ordered merchandise.
Reviewed weekly sales ads and monitored price changes.
Performed cash, card and check transactions to complete customer purchases.