Caylyn Carrillo

Crew Member

McDonald's

02.2019 - Current

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Contributed to increased sales by upselling menu items and promoting special offers.
Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Boosted repeat customer rates by providing friendly and engaging service.
Streamlined drive-thru operations, significantly reducing wait times for customers.
Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Increased customer satisfaction with prompt and accurate order taking.
Accurately operated cash register to process customer payments.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Documented customer orders and conveyed special requests to kitchen staff.
Completed milkshakes and ice cream desserts for customers.
Brewed coffee and tea and changed out drink station syrups.