Cayman Crowder
Fresno,CA
Summary
Adaptable and results-driven professional with 5+ years of high-acuity healthcare experience and exposure to medical device sales. Proven ability to build lasting client relationships, educate diverse stakeholders, and translate complex information into practical business solutions. Recognized for strong communication, consultative selling, and quick learning—bringing the discipline, empathy, and client-focused mindset that drive success in fast-paced B2B sales environments. Eager to contribute to ADP’s mission by helping small businesses thrive through tailored, technology-driven HR and payroll solutions.
Overview
6
6
years of professional experience
Work History
Renewal Sales Associate
Medline
01.2025 - 06.2025
- Supported territory growth and client retention by partnering with senior sales representatives to deliver 20+ engaging, value-driven product presentations and demos to hospitals and surgical centers, aligning with sales strategy and goals.
- Built and maintained strong relationships with clinicians, supply chain staff, and purchasing managers—developing communication and trust-building skills essential to long-term B2B partnerships and client acquisition.
- Analyzed client operations and conducted strategic needs assessments to identify cost-saving opportunities, streamline programs, and deliver tailored business solutions—averaging 50% savings per account while driving retention and long-term growth.
- Collaborated cross-functionally with operations, compliance, and customer service teams to ensure seamless onboarding and account satisfaction throughout the sales cycle, demonstrating strong collaboration and agile problem-solving skills.
- Streamlined device collection process by implementing bins in each patient room, optimizing nursing workflow by decreasing disposal time from 5 minutes to 30 seconds, increasing collection compliance to 60%, and achieving 100% adherence to infection-control guidelines.
- Optimized resource allocation via strategic outsourcing, ensuring uninterrupted order fulfillment and improved overall resource utilization.
- Maintained accuracy, honesty, responsiveness, and professionalism in a deadline-driven, quota-oriented environment, balancing multiple client priorities and internal timelines across a large geographical territory to meet sales goals.
ICU Registered Nurse
UAB Hospital
01.2019 - 09.2024
- Developed trusting and committed relationships with physicians, patients, and families—building communication and trust that mirror consultative, relationship-driven selling and cultivating relationships.
- Educated and influenced stakeholders by presenting complex clinical information clearly and respectfully, driving understanding and buy-in—skills directly applicable to solution-based B2B sales and sales strategy.
- Led rapid assessments and data-driven decisions under pressure, demonstrating adaptability, analytical thinking, and composure in fast-changing environments, essential for problem-solving and analytics.
- Collaborated with interdisciplinary teams to coordinate outcomes and streamline processes, reflecting strong teamwork and cross-functional communication, vital for effective sales training and mentorship.
- Recognized for integrity, empathy, positivity, and professionalism—core traits that foster long-term client trust and business credibility, aligning with ethical sales practices.
Education
Bachelor of Science - Nursing
The University of Alabama
Tuscaloosa12.2018
Skills
- B2B sales experience
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Sales development
- Product and service sales
- Customer retention
- Client service
- Negotiation tactics
- Objection handling
- Relationship selling
- Process improvement
- Customer needs assessment
- Performance improvement
- Customer success management
- Strategy development
- Lead prospecting
- Business development
- Complex Problem-solving
- Sales consultation
- Staff training
- CRM proficiency (Salesforce)
- Territory management
- Sales forecasting
- Account servicing
- Account development
- Relationship management
- Online sales strategies
- Sales demonstration
- On-site product demonstrations
- Product launch expertise
- Field sales
- Attention to detail
- Product knowledge
Accomplishments
California RN License
Multistate Compact RN License
Critical Care Registered Nurse (CCRN)
Advanced Cardiovascular Life Support (ACLS)
Basic Life Support (BLS)
Pediatric Advanced Life Support (PALS)
Capstone Scholarship
President’s List
Dean’s List
Timeline
Renewal Sales Associate
Medline
01.2025 - 06.2025
ICU Registered Nurse
UAB Hospital
01.2019 - 09.2024
Bachelor of Science - Nursing
The University of Alabama