Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanyia Canada

Jacksonville,AR

Summary

Dynamic retail associate with proven success at Windsor Fashions, excelling in customer engagement and cash handling accuracy. Recognized for enhancing the shopping experience and maintaining high standards of cleanliness. A reliable team player with strong time management skills, committed to achieving sales goals and delivering exceptional service.

Overview

2
2
years of professional experience

Work History

Retail Associate

Windsor Fashions
09.2024 - 02.2025
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Cold Line Team Member

Freddy's Frozen Custard & Steakburgers
02.2023 - 02.2024
  • Demonstrated proficiency in using various kitchen tools such as knives, slicers, mixers, and scales for accurate portion control.
  • Enhanced customer satisfaction by efficiently preparing and serving menu items according to established recipes and guidelines.
  • Contributed to increased sales by recommending popular menu items and upselling additional sides or beverages.
  • Participated in regular inventory audits, assisting management in maintaining appropriate stock levels for smooth operations.
  • Maintained proper food storage practices, reducing waste while preserving freshness for optimal taste experience.
  • Improved overall cold line efficiency through effective time-management skills and prioritization of tasks based on incoming order volume.
  • Contributed to a positive workplace atmosphere by willingly assisting colleagues with tasks and offering constructive feedback.
  • Upheld excellent hygiene standards by frequently washing hands and sanitizing surfaces before handling food products.
  • Assisted in maintaining a clean and organized workspace, ensuring optimal food safety standards for guests.
  • Collaborated with other team members during peak hours, optimizing workflow efficiency and customer satisfaction.
  • Provided exceptional guest service through courteous interactions and prompt attention to special requests or dietary restrictions.
  • Supported team members with various tasks, promoting a collaborative work environment for efficient service delivery.
  • Supported management initiatives by participating in training sessions aimed at improving overall team performance.
  • Streamlined food assembly procedures by organizing ingredients strategically for quick access during busy periods.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Prepared customized orders with attention to detail, accommodating specific guest preferences or needs without compromising quality standards.
  • Sustained high levels of cleanliness throughout the workspace, adhering to strict health code regulations and company policies.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.

Education

High School Diploma -

Lisa Academy
North Little Rock, AR
05-2024

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Cash handling accuracy
  • Cash register operation
  • Reliability and punctuality
  • Merchandise display
  • Verbal and written communication
  • Cleaning and sanitizing
  • Loss prevention awareness
  • Point of sale systems
  • Hospitality and accommodation
  • Teamwork and collaboration
  • Time management
  • Customer service
  • Customer assistance
  • Teamwork
  • Cash handling
  • POS system operation
  • Product knowledge

Timeline

Retail Associate

Windsor Fashions
09.2024 - 02.2025

Cold Line Team Member

Freddy's Frozen Custard & Steakburgers
02.2023 - 02.2024

High School Diploma -

Lisa Academy

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