Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Sales/Team Lead
Ox Car Care
St louis, MO
11.2023 - Current
Provide support to the sales team regarding product features and and closing sales.
Train and develop new hires.
Monitor sales calls for continual growth of the sales team, and available to assist with the call when necessary.
Follow up with customers post sale to ensure customer satisfaction.
Inside Sales Specialist
Ox Car Care
St. Louis, MO
03.2023 - 11.2023
Cultivated customer relationships to increase revenue with a closing rate of 98% of my outbound/inbound calls.
Leveraged digital & telephone approaches to set up new accounts and generate sales.
Generated sales through inbound/outbound calls.
Sales Consultant
T-Mobile
St. Louis, MO
12.2019 - 03.2023
Provided expert sales and customer service to drive revenue.
Demonstrated products to show benefits and advantages of T-Mobile and its products.
Maintained knowledge of current promotions, exchange/return guidelines, payment policies, and security practices.
Increased sales by skillfully upselling and closing new customer sales by identifying client needs.
IT Customer Support
Square Inc.
Saint Louis, MO
03.2018 - 12.2019
Collaborated with the engineering team to resolve issues with business accounts concerning product features.
Applied problem solving skills to seller inquiries, and seeing the problem through to resolution.
Analyzed trends with customer issues, and suggest plans and ideas for improvement.
Sales Specialist
Apple
Saint Louis, MO
10.2014 - 03.2018
Sold and advised customers on product features and technical details highlighting benefits.
Provided excellent customer service and education to customers which led to increased sales.
Developed customized sales techniques to successfully sell and upsell services to new and existing customers.