Caysey Frattalone
Roseville,MN
Summary
At Fra-Dor, Inc., I excelled as an Office Manager, leveraging my strong organizational skills and customer service acumen to enhance office operations and client relations. I adeptly managed inventory control, reduced downtime by proactively restocking supplies, and fostered positive staff and customer relationships, significantly improving office efficiency and atmosphere.
At Pat-A-Cake Childcare, I was personable and patient, with a solid educational support and classroom management foundation. I understood child development principles and was proficient in assisting with lesson plans and instructional activities. I was dedicated to fostering a supportive and engaging learning environment to help students thrive.
Overview
4
4
years of professional experience
Work History
Office Manager
Fra-Dor, Inc.
05.2023 - 10.2024
- Managed daily operations, ensuring timely completion of tasks and maintaining an well-organized work environment.
- Oversaw office inventory activities by ordering requisitions, stocking, and receiving shipments.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to the correct staff members.
- Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders in person and via phone or email.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Daycare Teacher's Aide
Pat-A-Cake Childcare
02.2021 - 07.2021
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with supervision and care of a group of 13 children.
- Supported student learning objectives through personalized and small-group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teachers to plan and implement lessons following the school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Monitored student behavior in classes, laboratories, and on field trips for unsafe or rule-breaking concerns.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Mentored and tutored individual students needing additional help.
- Fostered nurturing relationships with children, ensuring they felt safe and secure in their environment.
- Established strong, trusting relationships with parents, effectively communicating their children's needs and daily experiences.
Education
High School Diploma -
Forest Lake Senior High School
Forest Lake, MN06-2020
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Bookkeeping
- Relationship building
- Scheduling
- Scheduling coordination
- Inventory control
- Training and coaching
- Classroom management
- Critical thinking
- Lesson planning
- Motivating students
- Student engagement
- Behavior management
- Parent-teacher communication
- Positive role model and mentor
- Growth mindset
- Public speaking
- Classroom instruction
- Conflict resolution
- Student-centered learning
- Collaborative learning
- Child development
- Group and individual instruction
- Small group instruction
- Learning strategies
- Social-emotional learning training
Languages
Spanish
Limited Working
Timeline
Office Manager
Fra-Dor, Inc.
05.2023 - 10.2024
Daycare Teacher's Aide
Pat-A-Cake Childcare
02.2021 - 07.2021
High School Diploma -
Forest Lake Senior High School
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