Summary
Overview
Work History
Education
Skills
Companies
Timeline
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Cayson Rowland

Boca Raton,Fl

Summary

Motivated second-year Communication major at Florida Atlantic University with a strong background in customer service, team management, and operations. Eager to utilize exceptional communication skills and practical work experience in a dynamic role that provides ample opportunities for professional growth.

Overview

6
6
years of professional experience

Work History

Beach Attendant

Oceanside Beach Service
10.2024 - Current
  • Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
  • Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
  • Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
  • Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
  • Handled cash transactions accurately while renting out beach equipment, ensuring proper accounting procedures were followed.
  • Educated guests on local marine life and environmental conservation efforts, promoting responsible tourism practices.

Manager

Beach Chair Service Company
05.2024 - 08.2024
  • Led a team of employees, managing daily operations to ensure smooth service delivery
  • Provided exceptional customer service, resolving any issues promptly and professionally
  • Monitored inventory, and handled cash transactions

Employee

Beach Chair Service Company
05.2022 - 05.2024
  • Assisted customers with chair rentals, ensuring a positive experience on the beach
  • Maintained equipment and setup/takedown services efficiently
  • Worked collaboratively with team members to achieve daily sales goals

Game Master/Customer Service Representative

Escape Room
05.2019 - 08.2019
  • Directed participants in solving escape rooms, ensuring support when required.
  • Oversaw all front desk operations effectively.
  • Maintained an engaging and dynamic environment for participants.

Education

Bachelor of Arts - Communication

Florida Atlantic University (FAU)
Boca Raton, FL

Skills

  • Strong verbal and written communication
  • Management
  • Customer service excellence
  • Time management and organization
  • Problem-solving and critical thinking
  • Inventory management
  • Guest assistance
  • Physical fitness
  • Environmental awareness
  • Weather monitoring
  • Strong work ethic
  • Teamwork and collaboration
  • Flexible
  • Decision-making
  • Relationship management
  • Cash handling expertise

Companies

La Dolce Vita Beach Chair Service, +1 (850) 685-2356

Timeline

Beach Attendant

Oceanside Beach Service
10.2024 - Current

Manager

Beach Chair Service Company
05.2024 - 08.2024

Employee

Beach Chair Service Company
05.2022 - 05.2024

Game Master/Customer Service Representative

Escape Room
05.2019 - 08.2019

Bachelor of Arts - Communication

Florida Atlantic University (FAU)
Cayson Rowland