Caytelin Gammage
Tyler,TX
Summary
Ambitious Human Resources Intern pursuing Bachelor's in Human Resource Development and trained to coordinate, execute and deliver HR programs related to recruitment, onboarding and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
9
9
years of professional experience
Work History
HR Intern
Cavenders Western Store
07.2024 - Current
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Collaborated with cross-functional teams to improve overall workplace culture and employee engagement initiatives.
- Aided in updating job descriptions regularly, keeping them relevant to current market trends and organizational needs.
- Created and updated tracking spreadsheets using MS Excel.
- Developed and implemented onboarding and orientation programs for new employees.
Insurance Agent
American Income Life Insurance Company
08.2023 - 07.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Reduced policy lapses by establishing proactive communication strategy to educate clients on importance of continuous coverage.
- Maintained high level of industry knowledge through continuous professional development, ensuring advice was always accurate and relevant.
Office Manager
North Central Texas Advanced Neurology
12.2022 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Technical Writer
Biomerics
01.2022 - 12.2022
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Managed documentation projects from concept to completion, meeting all deadlines.
- Edited and proofread technical documents for accuracy and consistency.
- Developed detailed technical documents and user guides for technical products.
Supervisor
Cascades Country Club
01.2019 - 12.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Cart Girl
Cascades Country Club
01.2016 - 12.2019
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Maintained accurate inventory records, ensuring adequate stock levels for daily operations.
- Collaborated with other departments to ensure seamless event execution, delivering exceptional guest experiences.
- Coordinated with the team to maintain a safe environment by regulating alcohol consumption and deescalating conflict
Education
Diploma -
Brownsboro High School
Associate's degree - Psychology
Tyler Junior College
Skills
- Employee Relations
- Onboarding experience
- Organizational abilities
- Data Entry
- Document Management
- Applicant screening
- HRIS knowledge
- Microsoft Office
- Problem-Solving
Timeline
HR Intern
Cavenders Western Store
07.2024 - Current
Insurance Agent
American Income Life Insurance Company
08.2023 - 07.2024
Office Manager
North Central Texas Advanced Neurology
12.2022 - 06.2023
Technical Writer
Biomerics
01.2022 - 12.2022
Supervisor
Cascades Country Club
01.2019 - 12.2022
Cart Girl
Cascades Country Club
01.2016 - 12.2019
Associate's degree - Psychology
Tyler Junior College
Diploma -
Brownsboro High School
Similar Profiles
Timothy ShookTimothy Shook
Sales Associate at Cavenders Western StoreSales Associate at Cavenders Western Store
Aubrey HewettAubrey Hewett
Assistant Store Manager at Cavenders Western StoreAssistant Store Manager at Cavenders Western Store
Harley ReaganHarley Reagan
Assistant Manager- Store at Cavenders Western StoreAssistant Manager- Store at Cavenders Western Store
Noah GriffinNoah Griffin
Cardiac Monitor Technician at Christus Trinity Mother Frances HospitalCardiac Monitor Technician at Christus Trinity Mother Frances Hospital
Landan SemradLandan Semrad
Crewmember – Bird Specialist & Service Specialist at Rasing CanesCrewmember – Bird Specialist & Service Specialist at Rasing Canes