Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caytlin Bartlett

Royse City,TX

Summary

Efficient professional recognized for high productivity and ability to complete tasks efficiently. Excels in time management, problem-solving, and communication, contributing to smooth and effective workflows.

Overview

7
7
years of professional experience

Work History

Accounts Payable Clerk

D.R. Horton
Rowlett, TX
05.2021 - Current
  • Enter a high volume of invoices, utility bills, and permit requests and schedule for payment.
  • Maintain communication with utility providers to ensure accurate and timely payments.
  • Research and resolve discrepancies for invoices, utility bills, and permit requests to avoid duplicate payments or overpayment.
  • Problem-solve accounts payable questions on behalf of internal team members, management and vendors.
  • Check and post documents for correctness, accuracy and proper coding.
  • Process corporate payment group requests, ensuring timely and accurate transactions.

OPERATIONS TEAM LEAD

Academy Sports & Outdoors
Mesquite, TX
11.2019 - 05.2021
  • Diagnosed and solved problems with varying complexity, while maintaining focus on customer experience.
  • Directed and supervised 4 lead associates and 30+ team members while giving prioritized tasks.
  • Prepared reports by collecting, analyzing, and summarizing operational data and trends, such as shrink and inventory, that result in satisfactory loss prevention reports.
  • Performed monthly surprise cash audits, as well as week-end audit procedures, and reported cash variances to the department manager. In return this process allowed cashiers and lead cashiers to be more precise in cash handling.
  • Trained and developed hourly associates/leads within the department, and also assisted the department manager with scheduling and other day-to-day needs.
  • Planned, organized, managed, and controlled supply chain operations for the facility.
  • Performed weekly building inspections inside and outside the facility, simultaneously fixing any hazards that were a possible threat to the company.
  • Taught and trained entire staff on security and loss prevention techniques.
  • Processed firearm sales in compliance with federal and state law, including properly completing ATF form 4473 and conducted background checks.
  • Provided mentoring and career development for team members.
  • Resolved escalated customer inquiries in a timely manner while maintaining quality standards.

FOOTWEAR TEAM LEAD

Academy Sports & Outdoors
Mesquite, TX
06.2019 - 11.2019
  • Performed stocking duties, ensuring correct placement of stock and refilling of product while demonstrating creative merchandising for maximum sales impact.
  • Allocated and monitored resources to achieve productivity, customer service, and staff development goals in a fast-paced environment. Assisted management with frequent and last-minute scheduling changes, sales reports, and assigned tasks for the store.
  • Provided ongoing support on strategic projects and ad hoc requests.

LEAD CASHIER

Academy Sports & Outdoors
Mesquite, TX
02.2018 - 06.2019
  • Planned and organized department's operations and completed those tasks in group and individual environments using prioritization skills
  • Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Supervised and trained employees in proper processing and pricing guidelines as well as ensuring cross training of cashiers.
  • Utilized strong decision-making skills to successfully solve customer issues.
  • Enforced all policies, procedures and protocols, and implemented changes to increase front-end productivity and cash flow.
  • Operated register transactions in varying complexity and processed credit card applications while handling inbound phone calls during peak business hours.
  • Worked close to Operations Team Lead to deal with all cash flow inbound and outbound.
  • Followed standards for merchandising, stocking, rotating, and storing all products.

Education

High School Diploma -

NORTH MESQUITE HIGH SCHOOL
Mesquite, TX
05.2016

Skills

  • Communication
  • Time Management
  • Data Entry
  • Organized
  • Customer Service
  • Team Management
  • MS Office, Word and Excel
  • Administrative Support
  • Attention To Detail
  • Ability To Adapt
  • Problem Solving
  • Multitasking

References

Pauline Madrano, County Treasurer, Dallas County, (214) 653-7038, Pauline.madrano@dallascounty.org

Timeline

Accounts Payable Clerk

D.R. Horton
05.2021 - Current

OPERATIONS TEAM LEAD

Academy Sports & Outdoors
11.2019 - 05.2021

FOOTWEAR TEAM LEAD

Academy Sports & Outdoors
06.2019 - 11.2019

LEAD CASHIER

Academy Sports & Outdoors
02.2018 - 06.2019

High School Diploma -

NORTH MESQUITE HIGH SCHOOL

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Caytlin Bartlett