Hi, I’m
Caytlin Hertzog
Registered Nurse
Fleetwood,PA
Summary
I am a seasoned nursing professional offering a diverse clinical background, natural interpersonal strengths, and technical abilities. I am knowledgeable of EMR documentation, care coordination and interdisciplinary collaboration focused on optimizing patient safety, care, and support.I thrive in fast-paced environments, which has lead me to excel in quickly and independently triaging the needs of my patients. Having developed the necessary time management, critical thinking, and communication skills throughout my time in healthcare, I am sure that I will make an excellent addition to your specialized nursing team.
Overview
15
years of professional experience
1
Certification
Work History
LVHN
Registered Nurse, PACU
08.2023 - Current
Job overview
- Provided timely interventions to address airway management complications such as respiratory depression or obstruction in post-operative patients.
- Reduced complications by promptly identifying and addressing post-operative issues in PACU patients.
- Enhanced patient recovery by providing comprehensive post-anesthesia care and monitoring vital signs.
- Decreased medication errors by meticulously administering medications following proper protocols and verifying dosages.
- Prevented complications from anesthesia side effects such as nausea or vomiting using effective medication administration techniques.
- Provided emotional support to patients and their families during the recovery process, easing anxiety related to surgery outcomes.
- Ensured continuity of care by effectively documenting patient assessments, interventions, responses, and progress in electronic medical records systems.
- Improved patient satisfaction through compassionate nursing care and effective communication with patients, families, and healthcare teams.
- Supported healthy working environment, adhering to patient safety protocol, complying with hospital policies and maintaining situational awareness.
- Streamlined the discharge process for PACU patients, ensuring thorough education on home care instructions and follow-up appointments.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Penn Medicine
Registered Nurse, Home Infusion
11.2022 - 09.2023
Job overview
- Developed strong rapport with patients and families, fostering a trusting environment conducive to successful home-based care.
- Adapted nursing interventions to meet the changing needs of patients throughout the course of their home infusion therapy treatment plans.
- Conducted thorough patient assessments prior to initiating infusion therapy, identifying any contraindications or potential risks associated with the prescribed treatment plan.
- Ensured timely delivery of home infusion medications and supplies through close coordination with pharmacy staff.
- Educated patients and families on infusion therapies, equipment usage, and self-care techniques for better treatment adherence.
LVHN
Registered Nurse, Low Level Medical
07.2019 - 08.2023
Job overview
- Coordinated care across the healthcare continuum by communicating and collaborating with the various medical teams involved in the patient’s care.
- Adapted quickly to changing circumstances and emergent situations on the step-down unit while maintaining composure under pressure and providing high-quality care.
- Boosted staff morale by organizing team-building activities and fostering an inclusive work environment that promoted open communication among colleagues.
- Provided compassionate care to diverse patient populations, promoting a healing environment conducive to recovery and wellbeing.
- Reduced readmission rates for patients with chronic conditions through comprehensive discharge planning and thorough patient education.
- Maintained a high level of infection control practices, contributing to reduced hospital-acquired infections within the step-down unit.
- Evaluated patient progress regularly, adjusting care plans as needed to ensure optimal recovery trajectories and timely discharge from the step-down unit.
- Continuously updated clinical knowledge through participation in professional development opportunities such as conferences and seminars, applying new learnings to improve patient outcomes on the step-down unit.
- Contributed to quality improvement initiatives within the department by identifying areas of potential improvement and proposing effective solutions based on best practices.
- Utilized advanced clinical skills to manage complex patients, including those requiring telemetry monitoring and ventilator support.
- Demonstrated proficiency in managing multiple high-acuity patients simultaneously while maintaining a high level of attention to detail and accuracy in documentation.
LVHN
Technical Partner
01.2017 - 07.2019
Job overview
- Provided complete care for 10-32 patients
- Assised with all activities of daily living including assisted ambulation, personal hygiene and self-care tasks, toileting/incontinence care, feeding, dressing, and range of motion exercises
- Perform phlebotomy, EKG, blood glucose checks, and obtain vital signs
- Collaborate with nursing and medical staff to ensure proper communication and exceptional patient care.
- Enhanced patient comfort by providing exceptional personal care and maintaining a clean living environment.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
LVHN
Certified Pharmacy Technician
02.2012 - 07.2019
Job overview
- Prepared sterile IV admixtures, including chemotherapy and pediatric specific orders while complying with USP 797 policies and procedures.
- Utilized the Pyxis med stations, Anesthesia systems, and CII Safe to stock medications hospital-wide and maintain accurate inventories.
- Operated the Swisslog medication robot and its programs to ensure smooth production and packaging of hundreds of medications and the prompt completion of patient orders.
- Maintain positive workflow in the pharmacy by assisting colleagues with uncompleted tasks and instilling a work culture revolving around teamwork and safety.
LVHN
Medication Reconciliation Technician
10.2013 - 09.2015
Job overview
- Piloted this program for LVHN and collected patient data involving medication errors and patient outcomes for the duration of my employment in this role.
- Interviewed patients in the emergency department in order to obtain accurate home medication lists.
- Contacted community pharmacies, primary and specialty care offices, long term care facilities, and family members for updated medication information.
- Analyzed medication regimens for interactions, noncompliance, and duplicate therapies.
- Delivered accurate finalized home medication lists and regimens to admitting providers.
- Communicated openly and effectively with all direct care providers (Emergency department, admitting, and unit staff).
CVS
Certified Pharmacy Technician
11.2009 - 05.2012
Job overview
- Accurately counted, labeled and dispensed patient medications.
- Entered written and electronic prescriptions into a central computer database.
- Screened for fraudulent/unethical prescriptions.
- Communicated regularly with doctors' offices, other pharmacies, and insurance companies when clarifying and/or gathering initial patient and prescription information.
- Directly provided customer service and resolved most customer concerns independently.
- Maintained prescription inventory with daily and weekly orders.
- Carried out scheduling responsibilities for pharmacy technician staffing.
Education
Kutztown University, Kutztown, PA
Some College (No Degree) in Biological And Social Science, Spanish
University Overview
Completed coursework in Spanish language and culture, social sciences and biological sciences
Chamberlain University, Downers Grove, IL
Bachelor of Science in Nursing
12.2023
Reading Area Community College, Reading, PA
Associate of Applied Science in Nursing
05.2019
FLEETOOD AREA HIGH SCHOOL, Fleetwood, PA
High School Diploma
06.2009
Skills
- Epic EHR documentation
- Team collaboration
- Frequent monitoring of vital signs and telemetry
- IV push, intermittent, and continuous medication, blood product, and PN administration
- Code blue/Rapid response care/documentation
- Nursing procedures per order: PIV insertion, NGT insertion, Foley insertion, straight catheterization, wound/ostomy care, tracheostomy care, etc
- Care and emotional support provided to patients/families
- Critical thinking and acting on patient's acute needs
Certification
- ACLS- 9/26
- BLS- 9/26
- Registered Nurse- #RN723530-10/24
Activities
- American Journal of Nursing subscriber
- Nursing Critical Care subscriber
- Volunteer Activities: LVHN Flu Crew member: Flu seasons 2012-2017, LVHN Musikfest volunteer 2017-2018, RN engagement council member 2021-2024
- National Student Nurse Association volunteer and tutor
Timeline
Registered Nurse, PACU
LVHN
08.2023 - Current
Registered Nurse, Home Infusion
Penn Medicine
11.2022 - 09.2023
Registered Nurse, Low Level Medical
LVHN
07.2019 - 08.2023
Technical Partner
LVHN
01.2017 - 07.2019
Medication Reconciliation Technician
LVHN
10.2013 - 09.2015
Certified Pharmacy Technician
LVHN
02.2012 - 07.2019
Certified Pharmacy Technician
CVS
11.2009 - 05.2012
Kutztown University
Some College (No Degree) in Biological And Social Science, Spanish
Chamberlain University
Bachelor of Science in Nursing
Reading Area Community College
Associate of Applied Science in Nursing
FLEETOOD AREA HIGH SCHOOL
High School Diploma
- ACLS- 9/26
- BLS- 9/26
- Registered Nurse- #RN723530-10/24
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