Summary
Work History
Education
Skills
References
Timeline
Generic

Caytlyn Velasco

Discovery Bay,CA

Summary

Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional Skilled in data entry and management, with background in processing high volumes of data accurately. Strong understanding of database systems and data analysis tools. Known for accuracy, attention to detail, and ability to work under pressure. Previously contributed to enhancing data processing efficiency within previous roles.Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs

Work History

Admin Assistant

INSURANCE OFFICE OF AMERICA
  • Answered questions from customers regarding products and services offered by the company.
  • Prepare faxes, scan, and send out mail.
  • Prepared team meetings, planned off-site volunteer events, and holiday parties.
  • Generated reports and invoices for accounts.
  • Compiled data from various sources into organized reports for review by management team.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Design consultant

RESTORATION HARDWARE
  • Consulted with clients to meet overall design goals.
  • Monitored orders and returns using Salesforce (POS) system
  • Assisted clients over the phone with questions or design assistance.
  • Email and chat services provided to work on projects for remote clients or in the gallery.
  • Developed positive client relationships while assisting them with their design services.
  • Knowledge of design and web marketing using MacBook, as well as Microsoft.
  • Produced detailed mock-ups of proposed designs for client approval.

SERVER-MANAGER

BLACK ANGUS STEAKHOUSE
  • Created a positive work environment where staff could deliver a memorable dining experience to our guests, focused on setting high expectations for myself and staff.
  • Developed policies, procedures, and standards for server management and maintenance.
  • Exceptional interpersonal and team-building skills with an aptitude for building rapport with a diverse range of colleagues; talent for quickly resolving issues prior to escalation.
  • Inventory control - placed food order in accordance with inventory budgets; worked with vendors when a delivery exception occurred.
  • Reviewed surveys on our social media outlet, made sure customers' needs were met or exceeded.
  • Created marketing boards to communicate specials or new menu items, on and off site.

Education

GED -

Las Positas College
Livermore, CA
06-2009

Diploma -

Livermore High School
Livermore, CA
06-2008

Skills

  • Written Communication
  • Interpersonal Communication
  • Critical Thinking
  • Organization and Time Management
  • Dependable and Responsible
  • Attention to Detail
  • Data Entry
  • Planning and Coordination

References

  • SHANNON ZISCHKA, (510) 368-3055
  • MELISSA SALINAS, (925) 303-9064
  • ASHLEY PAGE, (925) 339-8397

Timeline

Admin Assistant

INSURANCE OFFICE OF AMERICA

Design consultant

RESTORATION HARDWARE

SERVER-MANAGER

BLACK ANGUS STEAKHOUSE

GED -

Las Positas College

Diploma -

Livermore High School

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Caytlyn Velasco