Summary
Overview
Work History
Education
Skills
Awards
Work Preference
Software
Timeline
Generic

Cayton Cline

San Marcos,TX

Summary

Dependable Patient Care Coordinator serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

Overview

8
8
years of professional experience

Work History

Patient Care Coordinator

Albright Eyecare
03.2023 - Current
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.

Data Entry Specialist

Access
09.2021 - Current
  • As a data entry specialist I have to be flexible and able to take in a large amount of new information each day
  • I have to be organized with all paperwork and make sure each piece of paper gets entered accurately
  • It is my responsibility to make sure these files get safely and undamaged from one box to another so they can be shipped off to the correct warehouses.

Cashier

Original Kountry Bakery
04.2021 - 07.2021
  • My responsibilities included greeting every customer with a smile as they walked through the door and assisting them by grabbing the food of their choice
  • With a respectful and positive attitude I finished their experience by checking them out and telling them to have a wonderful day and of course left them with a smile.

Teacher

Happy Hearts Learning Center
01.2021 - 04.2021
  • As a teacher at Happy Hearts I was responsible for following the order of class and keeping the kids in line
  • I had to organize creative activities for the kids to do and make sure they learned certain subjects
  • I was in charge of making sure that the schedule was followed in order and naps, snacks, and bathroom breaks were taken properly
  • At the end of the day it was my responsibility to make sure the classroom was clean and ready for the next day.

Team Member

Tractor Supply
05.2020 - 01.2021
  • As a team member I worked on metrics and boosted sales at the register and on the sales floor
  • I had the responsibility of adding items to customers' purchases with an 'item of the day.' I had to try to use my sales tactics by asking 'would you like to hear about our item of the day?' I then continued to explain and ask 'would you like to add one to your purchase?' I helped boost confidence in myself and my fellow employees
  • I made sure every customer left the store with a great experience and a smile on their face.

Cafe & Cabana

Splashway Waterpark
05.2016 - 08.2018
  • I was required to operate an electronic cash register and credit card machine
  • I learned how to perform basic mathematical computations
  • I communicated with the public in a tactful, polite, and friendly manner and as always had my customers leaving with a smile.

Education

Blinn College
Schulenburg, TX
06.2024

Diploma -

Hallettsville High School
Hallettsville, TX
05.2020

Skills

  • Computer/Typing Skills
  • Customer Service
  • Billing and Payment Processing
  • Critical Thinking Skills
  • HIPAA Compliance
  • Organizational Skills
  • Appointment Scheduling
  • Effective Listening
  • Decision Making
  • Problem Solving
  • Teamwork
  • Adaptive

Awards

Employee of the month at Access

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancementPaid sick leaveHealthcare benefits401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursPersonal development programsWork-life balance

Software

Microsoft Office 365

Crystal Management

Timeline

Patient Care Coordinator

Albright Eyecare
03.2023 - Current

Data Entry Specialist

Access
09.2021 - Current

Cashier

Original Kountry Bakery
04.2021 - 07.2021

Teacher

Happy Hearts Learning Center
01.2021 - 04.2021

Team Member

Tractor Supply
05.2020 - 01.2021

Cafe & Cabana

Splashway Waterpark
05.2016 - 08.2018

Blinn College

Diploma -

Hallettsville High School

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Cayton Cline