Summary
Overview
Work History
Education
Skills
Additional Experience
Certification
Timeline
Generic

Carly Brunner

Austin,NY

Summary

A talent strategy and development leader committed to creating high performing teams by building structures and behaviors that reinforce the relevance of development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Head of Learning and Development

Cloudflare
08.2020 - Current
  • Oversee strategic vision and operating model for Learning and Development Team
  • Lead team of 5 employees responsible for global new hire orientation, org-wide and leadership development, Employee Experience Survey and feedback framework
  • Created company’s formal Performance Review process (including Development Plans) in partnership with Executives, Business Partners, IT and Compensation team
  • Partnered with Business Partners and Senior Leaders to develop Career Path template, enabling more consistent and transparent talent assessment process
  • Working closely with Analytics team, created and implemented multi-year employee listening strategy, measuring employee engagement throughout their lifecycle
  • Use data to identify gaps in employee experience and create customized development strategies for functions
  • In 2023, 100% of functions that partnered with L&D saw increased scores in Manager Effectiveness
  • Develop and track metrics that measure utilization and impact of talent programs and processes
  • Led RFP process for new Learning Management System, and currently leading cross-functional team in transitioning from Litmos to Workday Learning

Senior Director, Learning and Development

Rent the Runway
02.2019 - 06.2020
  • Created and implemented Talent Review framework that ensured all RTR employees were equally calibrated on their performance using same guiding principles
  • Partnered with Executive Team to create and launch RTR’s Leadership Competencies that set foundation for core People Processes such as recruiting, skill building, and measuring employee’s holistic impact
  • Led Year End Performance Review Process, resulting in 98% completion rate across company.
  • Developed Performance Management Review Process to over 500 employees spanning across Corporate, Customer Experience, Retail, and Operations
  • Created customized coaching program for Senior Leadership Team: utilizing development plans and Executive Coaches to strengthen specific leadership skills for each member
  • Launched RTR EDU: sponsored workshops & courses designed to build employee’s skills within each of the Leadership Competencies
  • Built immersive New Hire Experience in July 2019, which provided all new employees with comprehensive overview of RTR’s unique business model

Director, Global Learning and Development

WeWork
05.2018 - 02.2019
  • Developed and executed training materials around all-company initiatives such as Annual Compensation Process and Performance Assessments
  • Managed Learning Management System team who implemented scalable enrollment and measurement strategies across all Global Learning programs
  • Partnered with executives to develop global competency model to identify consistent and aligned set of behaviors needed to drive business forward
  • Created WeWork’s first skill-based career development initiative: Growth Plans. Over 1400 plans were completed within first three months
  • Collaborated with global leaders to ensure current learning solutions align with business needs.

Senior Manager, Leadership Development

WeWork
05.2017 - 05.2018
  • Created comprehensive strategy for manager and professional development including learning paths, measurement and global implementation plans
  • Evolved and scaled in-house management training: doubling completion rates from 300 managers in 2017 to 600 in 2018. Program received average satisfaction score of 4.6/5
  • Managed team of Learning Specialists responsible for communication plans and logistics
  • Coached team of Global Learning Specialists on facilitation skills and instructional design.

Manager, Sales Training and Enablement

Pandora Internet Radio
05.2015 - 05.2017
  • Led team of program managers who created and facilitated training programs on essential seller skills and systems (Salesforce)
  • Partnered with Sales Leadership to develop Sales Manager curriculum, including both onboarding and enablement programs
  • Managed Pandora’s national sales training event where all 300+ sellers competed in pitch- off tournament that reinforced real-time seller skills and product knowledge to drive revenue
  • Identified and implemented measurement strategies per training program.

Education

Bachelor of Arts - Secondary Education And English

Saint Louis University
St Louis, MO

Skills

  • Performance Management Systems - Lattice, Cornerstone, Workday, Reflektive
  • Learning Management Systems - Workday, Cornerstone, & SAP Litmos
  • Survey tools - Perceptyx, SurveyMonkey, Culture Amp
  • Adobe Creative Suite
  • Authoring tools- Articulate 360, Captivate & Evolve
  • Other: Jira, Final Cut Pro, HTML & CSS, Salesforce, Google Analytics, Mailchimp, Marketo

Additional Experience

RebelMouse   Senior Project Manager  2013 -  2015

Brand Learning  Development Coordinator 2012-2013      

York High School Communications Director and English Teacher 2007 - 2011 

Certification

  • Licensed Facilitator, Neethling Brain Instrument
  • Coaching, Neuroleadership Institute
  • Own the Room, Public Speaking Coach
  • Leadership Architect - Global Competency Modeling, Korn Ferry

Timeline

Head of Learning and Development

Cloudflare
08.2020 - Current

Senior Director, Learning and Development

Rent the Runway
02.2019 - 06.2020

Director, Global Learning and Development

WeWork
05.2018 - 02.2019

Senior Manager, Leadership Development

WeWork
05.2017 - 05.2018

Manager, Sales Training and Enablement

Pandora Internet Radio
05.2015 - 05.2017

Bachelor of Arts - Secondary Education And English

Saint Louis University

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