Caroline Babcock
Phoenix,United States
Summary
Dynamic and efficient barista with a proven track record at Dutch Bros, excelling in espresso machine operation and exceptional customer service. Demonstrated leadership by enhancing team productivity and mastering menu knowledge to elevate customer satisfaction. Skilled in maintaining a clean and organized workspace, showcasing both hard and soft skills vital for high-paced environments. Passionate about coffee-making, and making customers' day with a coffee and a smile!
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
01.2024 - 08.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Helped management keep adequate supply on hand by notifying of shortages.
- Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
Barista
Dutch Bros
06.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Team Member
Soda Jerk Co.
04.2021 - 06.2021
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Demonstrated adaptability by quickly learning new machinery or software systems as needed to stay current within the industry.
Education
Associate of Science - Biology
Clark College
Vancouver, WA06-2024
Skills
- Friendly and outgoing
- Opening and closing duties
- Exceptional customer service
- Team leadership
- Cash register operation & handling
- Espresso machine operation
- Speedy and efficient
Timeline
Barista
Dutch Bros
01.2024 - 08.2024
Barista
Dutch Bros
06.2021 - 05.2022
Team Member
Soda Jerk Co.
04.2021 - 06.2021
Associate of Science - Biology
Clark College
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