Proactive and goal-oriented professional with strong time management and problem-solving skills. Recognized for reliability, adaptability, and quick ability to learn and apply new skills. Committed to driving team success and contributing to organizational growth.
Overview
18
18
years of professional experience
Work History
WFH Interviewer
Quantel Research
07.2024 - Current
Auto Dialing between 150-300 calls via MicroSip dialer daily
Conduct surveys to gather valuable information and insights from targeted demographics
Analyzed responses to extract meaningful trends and patterns that informed decision-making
Perform data collection to ensure accurate and reliable information for project assessments
Executive Assistant to VP of Marketing & Sales
Bluberi Gaming Inc
11.2019 - 01.2020
Performed high-level, executive work, including frequent complex and confidential clerical work organizing, scheduling, coordinating, researching, compiling, exchanging and analyzing information
Participated in executive functions such as budgeting or developing spreadsheet tracking reports
Assisted in implementing property activities, marketing expos, company and executive travel both internally and externally
Contact with executives, managers, other employees and customers mainly to assist with information exchange, problems and requests
Studied management, executive, and sales methods to improve workflow, simplify reporting procedures, and implement simpler office policies and procedures
Researched, prepared and edited reports and presentations
Read incoming mail and independently handled or attached appropriate file/information for recipients
Directed services, such as maintenance, repair, purchasing and replenishing supplies, mail and files
Scheduled meetings/conference calls and appointments, makes travel arrangements, as needed
Prepared, maintained and distributed activity and event lists
Freelance Executive Assistant
Rialto Capital
08.2019 - 11.2019
Performed high-level, administrative work, including frequent complex and confidential clerical work organizing, scheduling, coordinating, researching, compiling, exchanging and analyzing information
Participated in administrative functions such as budgeting or developing spreadsheet tracking reports
Responsible for ordering executive lunches for internal and external client meetings and functions
Assisted in the daily business of managers, which includes general office work, answering phones, greeting guests and word processing, sorting and distributing mail
Researched, prepared and edited reports and presentations
Read incoming mail and independently handled or attached appropriate file/information for recipients
Scheduled meetings/conference calls and appointments, makes travel arrangements, as needed
Prepared, maintained and distributed activity and event lists
Freelance Executive Assistant
Brookfield Properties
03.2019 - 07.2019
Performed high-level, administrative work, including frequent complex and confidential clerical work organizing, scheduling, coordinating, researching, compiling, exchanging and analyzing information
Participated in administrative functions such as budgeting or developing spreadsheet tracking reports
Assisted in implementing property activities, internally and externally
Contact with executives, managers, other employees and customers mainly to assist with information exchange, problems and requests
Studied management methods to improve workflow, simplify reporting procedures, and implement cost reductions
Provided administrative support to Accounting
Performed administration/coordination for Specialty Leasing and/or Marketing
Assisted in daily business of managers, which includes general office work, answering phones, greeting guests and word processing, sorting and distributing mail
Researched, prepared and edited reports and presentations
Read incoming mail and independently handled or attached appropriate file/information for recipients
Directed services, such as maintenance, repair, purchasing and replenishing supplies, mail and files
Scheduled meetings/conference calls and appointments, makes travel arrangements, as needed
Prepared, maintained and distributed activity and event lists
Managed/updated Insurance Certificates for any/all Tenants and/or vendors
Operated as management office support person for localized computer software/hardware
Freelance Accounts Receivable Specialist
Energy Inspectors Corporation
08.2018 - 02.2019
Reviewed and verified both contracts and service agreements to fulfill billing requirements for each client
Processed daily invoices for multiple projects/builders
Quickly and effectively solving client inquiries and challenges regarding their projects
Maintained company spread sheets/records of billings for multiple regions
Handled tasks of sending emails, scanning and faxing important documents to builders
Other daily tasks and projects that may have come up
Freelance Legal Executive Receptionist
Gentile Law Group
04.2018 - 07.2018
Answer multiple phone lines and direct to the appropriate parties
Collecting and routing mail and hand-delivered packages
Handle tasks of sending mails, faxing important documents, scanning, filing and photocopying
Quickly and effectively solving client inquiries and challenges regarding their cases
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Responsible for ensuring the operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Various court runs when needed
Directs visitors by maintaining employee and department directories, giving instructions
Printing of all legal documents via their arrival on Wiznet
Distribution of all legal documents that would arrive via Wiznet system
Provide secretarial and administrative support to management and other staff members
Executive Assistant/Director of Social Media
Gemveto Jewelry Inc.
02.2014 - 01.2018
Answer multiple phone lines and direct to the appropriate parties
Manage Social Media marketing campaigns as well as day-to-day activities including: Oversee design (i.e.: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Instagram, and Pinterest)
Create, curate, and manage all published content (images, video and written)
Assist with Creating and managing all published content (images, video and written)
Handle tasks of sending mails, faxing important documents, filing and photocopying
Responsible for billing, delivery, shipping and fulfillment of goods for over 100 clients nationwide
Quickly and effectively solving customer/vendor inquiries and challenges
Respond to emails regarding merchandise inquiries from our external clients or vendors
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Responsible for ensuring the operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
Provide secretarial and administrative support to management and other staff members
Project Coordinator
Front Street
08.2012 - 10.2013
Answered multiple inquiries regarding status of account, scheduled appointments for customers and vendors
Responsible for providing project management support for national and international retail locations
Worked with 15 coordinating professionals covering the United States, as well as Canada and Puerto and responsible for more than 75 corporate accounts
Supported vendors in opening new accounts and upgrading existing service
Quickly and effectively solved customer/client challenges
Heavy customer contact, acted as a liaison for upper management to all candidates
Make outbound calls to clients to figure out requirements under the instructions of managers
Handled the task of sending and monitoring all emails, faxing, filing, photocopying, and preparing marketing materials
Executive Assistant/Office Manager
Paradysz PM Digital
01.2010 - 06.2012
Answered multiple phone lines and directed to appropriate parties
Distributed applications to new applicants upon arrival
Called and scheduled new candidates for interviews
Responsible for booking travel, car service and hotels for executives and visiting clients
Responsible for organizing, preparing, and hosting all internal and external client meetings
Handle tasks of sending mails, faxing important documents, filing and photocopying
Prepared all marketing materials for both onsite and offsite marketing meetings
Responsible for tracking all COS (Corporate Office Services) department expenses
Heavy customer contact, acted as a liaison for upper management and all office staff
Responded to emails regarding scheduling from our external clients or in-house reps
Executive Receptionist/Administrative Assistant
Broadridge Financial Solutions
02.2007 - 12.2009
Answered switchboard of 30 lines and routed calls to their appropriate parties
Responded to emails regarding scheduling from our external clients or in-house reps
Researched, reviewed, and edited daily reports for the Sr
VP
Printed and checked our daily SOX reports for existing activity on their clients
Responsible for ordering executive lunches for internal and external client meetings and functions
Responsible for booking all car service, travel, and hotels for both executive & visiting clients
Heavy customer contact acted as a liaison for upper management and all office staff
Coordinate multiple executive calendars and scheduling
Education
Associates Degree - Business Administration and Marketing
University of Miami
Miami, FL
06-2003
Skills
Mac systems
Windows
Microsoft Suite
Microsoft Teams
TKO (Recruiting Software)
First Data Evolve
FDR (Banking Program)
QuickBooks
Deltek
AL Wizard (Marketing Software)
Bullhorn (Recruiting Software)
Officetrax
Concur
Gemini (Jewelry entry and billing Software)
Timeline
WFH Interviewer
Quantel Research
07.2024 - Current
Executive Assistant to VP of Marketing & Sales
Bluberi Gaming Inc
11.2019 - 01.2020
Freelance Executive Assistant
Rialto Capital
08.2019 - 11.2019
Freelance Executive Assistant
Brookfield Properties
03.2019 - 07.2019
Freelance Accounts Receivable Specialist
Energy Inspectors Corporation
08.2018 - 02.2019
Freelance Legal Executive Receptionist
Gentile Law Group
04.2018 - 07.2018
Executive Assistant/Director of Social Media
Gemveto Jewelry Inc.
02.2014 - 01.2018
Project Coordinator
Front Street
08.2012 - 10.2013
Executive Assistant/Office Manager
Paradysz PM Digital
01.2010 - 06.2012
Executive Receptionist/Administrative Assistant
Broadridge Financial Solutions
02.2007 - 12.2009
Associates Degree - Business Administration and Marketing
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)