C. Benjamin Whalen
Issaquah,WA
Summary
Dynamic and driven self-starter with over 5 years experience in the truck industry. Achieved 130% of all sales goals in three consecutive years, increased public sector parts and service sales by 25% year over year, and increased sales of bus parts by $12M annually over a bus OEM. Deliver value to customers through innovative solutions, competitive pricing, and exceptional service. Core competencies include sales growth and program coordination, training and customer relationship management, and complex problem solving.
Overview
26
26
years of professional experience
3
3
Certifications
Work History
Special Markets Sales Manager
PACCAR Parts
02.2021 - Current
- Achieved 130% of all sales goals in three consecutive years in outside sales position.
- Drove parts and service sales growth 25% year over year through sales calls, training, and bid/tender support and submissions.
- Increased sales of aftermarket parts by dealers $12M annually over bus OEM.
- Maintained relationships with existing customers and found new sales opportunities by identifying needs and providing appropriate services.
Sr. Volume Sales Specialist
PACCAR Parts
09.2019 - 02.2021
- Exceeded goals by 15% YOY through supplier cost concessions, providing volume pricing discounts, mix and match flexibility, and low barriers to entry
- Leveraged purchasing power capability of large customers providing smaller customers competitive pricing on parts, increasing sales YOY 12%.
- Built rapport with customers, assessed sales needs, and upsold product recommendations, resulting in annual sales increase of $100M for team.
Supplier Management Analyst
PACCAR Parts
04.2018 - 09.2019
- Utilized complex problem solving skills to maximize UpTime, resulting in over 365 Truck Down Days Saved over 18 months.
- Reduced truck down lead time by two days across 12 assigned suppliers.
- Created process improvements within Critical Order Team increasing efficiency by 15%.
Program Director
US Army
12.2014 - 06.2018
- Coordinated 36 Allied Nations Personnel Recovery assets across Pacific Theatre of Operations for I Corps.
- Leader of small and large scale teams in peacetime and combat operations as CH-47 Pilot In Command and Air Mission Commander.
- 22 year fast paced Army career rising in rank from Private to Chief Warrant Officer Four.
Education
Bachelor of Science - ProfessionalAviation, Safety
Embry-Riddle Aeronautical University
Daytona Beach, FL02.2008
Skills
- Sales Growth
- Profit and Revenue-Generating Strategies
- Account and Territory Management
- Relationship Building
- Cold Calling
- Outside Sales
Certification
CPR for the Professional Rescuer
National Ski Patrol Outdoor Emergency Care First Aid
FAA Commercial Rotarywing Pilot
Timeline
Special Markets Sales Manager
PACCAR Parts
02.2021 - Current
Sr. Volume Sales Specialist
PACCAR Parts
09.2019 - 02.2021
Supplier Management Analyst
PACCAR Parts
04.2018 - 09.2019
Program Director
US Army
12.2014 - 06.2018
Bachelor of Science - ProfessionalAviation, Safety
Embry-Riddle Aeronautical University
Commercial Pilot, Rotary Wing with Instrument Rating; Air Force Central Command Risk of Isolation Certified Master Briefer; Private Pilot, Fixed Wing Land; Certified Army Instructor
Similar Profiles
Gloria DonnellyGloria Donnelly
Customer Center Specialist at Paccar PartsCustomer Center Specialist at Paccar Parts
Christopher SpannknebelChristopher Spannknebel
Distribution Associate at PACCAR PartsDistribution Associate at PACCAR Parts
Marc BoisvertMarc Boisvert
DISTRIBUTION ASSOCIATE at PACCAR PARTSDISTRIBUTION ASSOCIATE at PACCAR PARTS