Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Quote
Timeline
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Caroline Esparza Bird

Caroline Esparza Bird

Placentia,CA

Summary

I am a dedicated Production Coordinator with 2 years of experience in scheduling production and monitoring performance. Committed to engaging with employees when planning production and implementing project schedules. Successful in collaborating with managers when reviewing performance metrics to determine inefficiencies and develop new corrective protocols. Experienced in communicating the reasoning for procedural changes to workers and eager to boost morale.

Overview

17
17
years of professional experience

Work History

Touring Production Coordinator

LBR Touring, Inc.
08.2022 - Current
  • Assist the Production Manager, Crew and Band's needs during travel and show days with Lionel Richie and Janet Jackson.
  • Follow up on all protocols and procedures to ensure all travel, housing, and hospitality logistics and needs are fulfilled at the appropriate time.
  • Collaborate with ground transportation dispatch to ensure all transportation needs are met.
  • Implemented protocols and procedures to effectively manage planning process.
  • Developed detailed event reports, documenting all aspects of each event.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Reported event performance, attendees and specific event feedback.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated travel and accommodations for event attendees.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Inside Sales Representative

Young’s Market/RNDC
11.2021 - 03.2022
  • Execute sales initiatives by providing sales and support to current and potential customers through phone and email
  • Execute and accomplish sales objectives for each assigned account
  • Meeting and exceeding sales productivity goals for assigned territories
  • Develop positive customer relations by calling and following up with all assigned accounts on a regularly scheduled basis.

Makeup Artist

Knott’s Berry Farm
09.2019 - 10.2021
  • Supply and set up a clean makeup station
  • Follow preventative safety protocols, including the use of gloves and mask when working with an actor’s face
  • Create original monster masterpieces for an engaging and terrifying Scary Farm experience!
  • Collaborate with Management for all updates and design changes to each makeup look
  • Create a fully fleshed out makeup look within 20 minutes per actor.

Front Desk Associate

Massage Envy
01.2020 - 03.2020
  • Effectively keep up the appearance and cleanliness of the lobby and products
  • Manage inbound and outbound calls regarding memberships, accounts, and schedules
  • Administer client intake processes for safety, security, and privacy of client/clinic relationships
  • Set in-person and phone appointments
  • Create and maintain a professional, caring, supportive, and empathetic customer service experience for all clients and co-workers.

Sales and Artistry Supervisor

Kaman’s Art Shoppes
02.2018 - 07.2019
  • Fulfill purchased orders within a punctual and efficient timeline
  • Provide excellent customer service for guests and vendors through specific art and craft services and products offered through the company at various locations
  • Manage retail services and keep track of inventory for each location
  • Maintain proper procedures to always keep work areas clean and safe
  • Proficient knowledge and handling of cash registers and interactions when completing a sale.

Entertainment Professional, Disneyland Resort
09.2006 - 10.2017
  • Manage and maintain an enjoyable and efficient work area and entertainment for all cast, crew, and guests
  • Go above and beyond to provide each guest with genuine interactions within each show at the Disneyland Resort
  • Speak, perform, and interact with large audiences
  • 3

Education

Master of Arts - Special Effects & Film Business

Make-up Designory
Burbank, CA
12.2014

No Degree - EMT Training

Rio Hondo College
Whittier, CA
05.2014

Bachelor of Arts - Applied Studies

California State University of Fullerton
2013

Skills

  • Schedule Coordination
  • Document Management
  • Reading Comprehension
  • Record Data
  • Manage Schedules
  • Logistics Planning
  • Assignment Delegation
  • Operational Procedures
  • Location Scouting
  • Client Relations
  • Location Scouting
  • Client Relations
  • Location Scouting
  • Client Relations
  • Location Scouting
  • Client Relations
  • Production Understanding
  • Production Work
  • Production Planning
  • Production Operations
  • Onsite Touring
  • Film Production
  • Production Coordination
  • Casting Production
  • Music Production
  • Production Schedule
  • Event Production
  • Production Processes
  • Post-Production

Accomplishments

  • Achieved a simplified communication process by introducing Master Tour for Crew and Band flights, scheduling and details.
  • Supervised team of 18-35 crew members.

Affiliations

  • Toastmasters
  • Landmark Worldwide

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Touring Production Coordinator

LBR Touring, Inc.
08.2022 - Current

Inside Sales Representative

Young’s Market/RNDC
11.2021 - 03.2022

Front Desk Associate

Massage Envy
01.2020 - 03.2020

Makeup Artist

Knott’s Berry Farm
09.2019 - 10.2021

Sales and Artistry Supervisor

Kaman’s Art Shoppes
02.2018 - 07.2019

Entertainment Professional, Disneyland Resort
09.2006 - 10.2017

Master of Arts - Special Effects & Film Business

Make-up Designory

No Degree - EMT Training

Rio Hondo College

Bachelor of Arts - Applied Studies

California State University of Fullerton
Caroline Esparza Bird