Carrie Blanchard

• Examined shipment contents and compared with records, such as manifests, invoices, or orders, to verify accuracy of incoming and outgoing shipments. • Prepared shipping documentation, including bills of lading and shipping orders. • Recorded shipment data including weight, charges, space availability, damages, and discrepancies for accurate reporting and recordkeeping. • Determined optimal shipping methods based on thorough understanding of procedures, routing, and rates. • Communicated with Sales, Customer Service, and internal partners to resolve issues including damages, shortages, and specification discrepancies. • Assisted Customer Service and Sales with inventory inquiries, quotes, and dimensional information. • Requisitioned and maintained shipping materials and supplies. • Coordinated daily shipping operations by organizing workloads to enhance productivity and streamline processes. • Printed and prioritized pick tickets from the inventory management system while monitoring workflow updates. • Executed miscellaneous tasks to support shipping operations as assigned.

• Promote customer satisfaction by addressing or escalating concerns for quick resolution.
• Assist customers with product and service selections.
• Generate invoices and shipping labels to properly bill and ship customer orders.
• Assist in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
• Update company tracking system with latest information.
• Input order information into system and update customer accounts to document and track customer orders.
• Monitor and track inventory to achieve prompt order fulfillment.
• Completed accurate order entry and data verification.

• Maintained office conditions and coordinated repairs to ensure optimal work environment
• Partnered with HR to update and maintain office policies as necessary
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
• Managed office budget and delivered accurate, timely financial reports
• Liaised with facility management vendors
• Planned in-house or off-site activities, such as celebrations, and conferences
• Established workflow processes, monitored productivity, and adjusted practices to enhance team performance

• Executed administrative duties supporting 3 senior executives and office staff, ensuring smooth operations
• Performed general administrative duties for 3 senior executives and other office staff
• Developed expense reports and presentations, enhancing communication and decision-making for executives
• Organized and coordinated conferences and monthly meetings
• Handled confidential and sensitive information with discretion and tact
• Managed confidential information securely
• Coordinated events and managed ad hoc projects, facilitating successful team collaboration and engagement