Summary
Overview
Work History
Education
Skills
Websites
Certifications And Awards
Languages
Timeline
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Charlie Banker-Phillips

Charlottesville,VA

Summary

Experienced in administrative support, team coordination, and customer engagement. Detail-oriented professional with a strong ability to manage multiple priorities, maintain records, and provide support to high-functioning teams. Honed problem-solving skills through leadership roles and academic training in critical analysis and communication.

Overview

6
6
years of professional experience

Work History

Crew Member

Chipotle
01.2025 - Current
  • Ensure efficient food preparation and customer service in a high-paced setting
  • Maintain strict food safety and cleanliness standards
  • Support team operations, including cash handling and supply management

Scooper

Chaps Ice Cream
08.2024 - Current
  • Provided friendly and efficient service, ensuring customer satisfaction
  • Managed cash transactions and inventory restocking
  • Maintained a clean and organized work environment

Associate

Potbelly Sandwich Shop
08.2023 - 05.2024
  • Handled customer orders and food preparation in a high-volume setting
  • Assisted with store operations, including restocking and cash handling
  • Delivered excellent customer service to ensure customer retention

Crew Lead

AMC Theatres
05.2021 - 08.2023
  • Trained and supervised new team members
  • Oversaw daily operations, ensuring compliance with safety protocols
  • Managed customer concerns and operational issues efficiently

Team Lead

Regal Cinemas
07.2019 - 05.2021
  • Led a team of employees in delivering exceptional guest service
  • Managed cash registers and inventory tracking
  • Assisted with event coordination and theater operations

Education

Bachelor of Arts - Philosophy

University of Virignia
Charlottesville
05-2025

Bachelor of Arts - Music

Michigan State University
East Lansing
05.2022

High School Diploma -

Woodson High School
Fairfax
06-2020

Skills

  • Data entry & organization
  • Expense reporting & invoicing
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Strong attention to detail & organization
  • Effective communication & teamwork
  • Problem-solving & critical thinking
  • Adaptability in fast-paced environments

Certifications And Awards

Dean's List at Michigan State University, Fall 2020 - Spring 2022

Languages

Spanish
Limited Working

Timeline

Crew Member

Chipotle
01.2025 - Current

Scooper

Chaps Ice Cream
08.2024 - Current

Associate

Potbelly Sandwich Shop
08.2023 - 05.2024

Crew Lead

AMC Theatres
05.2021 - 08.2023

Team Lead

Regal Cinemas
07.2019 - 05.2021

Bachelor of Arts - Philosophy

University of Virignia

Bachelor of Arts - Music

Michigan State University

High School Diploma -

Woodson High School

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Charlie Banker-Phillips