Casey Britt
Office Administrator
Summary
Office & Administration Professional with over 14 years of customer service experience. Optimizing productivity, efficiency, & service quality across various environments. Highly dependable, ethical, & reliable support specialist & leader that blends advanced organizational, technical, & business acumen. Works effectively with cross-functional teams in ensuring operational & service excellence.
Overview
13
13
years of professional experience
Work History
Business Office Manager
Labor Finders
06.2016 - 10.2023
- Analyzing applicants to find the job that best serves both the customer & applicant
- Implementing work orders, processing applications, & assigning jobs
- Weekly customer collection calls
- Update social media posts, displaying full-time, part-time, & temp-to-hire job availability
- Manage billing inquiries & payments
- Negotiate Unemployment Claims & Workers' Compensation Claims
- Maintain office supplies inventory as needed.
Assistant Manager
½ of ½ Name Brand Clothing
10.2015 - 05.2021
- Balanced and recorded daily cash & credit drops
- Managed Employee Payroll
- Processed Inventory
- Shipping & Receiving
- Designed store signage for weekly sales & promos
- Assisted General Manager with any other needs or requests.
Computer Support Assistant
Tulsa Community College
05.2013 - 10.2015
- Greet students as they enter the Windows workstation
- Resolve computer software, printing, installation, word processing, email, & operating system issues
- Direct calls to appropriate individuals or departments
- Responsible for opening/closing duties of the Windows workstation
- Maintain a professional presentation of workstation.
Office Assistant
Dr Lynn Anderson, M.D.
06.2010 - 05.2013
- Greet patients, while checking them in system
- Collect copays & handle cash drawer
- Answer multi-phone line, cancel/reschedule appointments
- Manage incoming & outgoing mail, emails, & faxes
- Responsible for opening/closing duties of the office
- Assist Doctor with any other needs or requests.
Education
Associate Degree -
Tulsa Community College
Tulsa, OKSkills
Customer Service
undefinedReferences
- Integrity Biomedical Services-
Michele Shadbandeh, Mentor, 877-789-9903
- Name Brand Clothing -
Justin Britt, GM, 903-267-9373
- Tulsa Community College -
Tim DeGeer, Supervisor, 918-595-7000
- Labor Finders/ DMD, Inc. –
Sandy McDaniel, CEO, 918-250-5521
- Dr. Anderson M.D. –
Lynn Anderson, Supervisor, 918-728-3100
Timeline
Business Office Manager
Labor Finders
06.2016 - 10.2023
Assistant Manager
½ of ½ Name Brand Clothing
10.2015 - 05.2021
Computer Support Assistant
Tulsa Community College
05.2013 - 10.2015
Office Assistant
Dr Lynn Anderson, M.D.
06.2010 - 05.2013
Associate Degree -
Tulsa Community College
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