JEANNE TUTTLE

Oversees $22M annual contract for safety, environmental services, and operations and maintenance for the 60th Medical Group. Supports the Air Force's largest inpatient medical facility serving 76K TRICARE-eligible beneficiaries and Department of Veterans Affairs Northern California Health Care System-eligible beneficiaries in the San Francisco and Sacramento area.

• Develops annual objectives and formalizes stakeholder communications of goals and plans.
• Identifies and documents detailed business rules and use cases based on requirements analysis.
• Compiles product and customer data to generate informed sustainment, restoration and modernization projects.
• Develops process improvement initiatives and analyzes problems to create corrective action strategy.
• Targets TRICARE beneficiary population by designing multi-pronged, comprehensive marketing strategy.
• Creates printed marketing materials designed to drive campaigns.

Maintained operational oversight of organization's medical equipment repair center, medical equipment management office, contract management and facilities management offices of 100+ personnel. Served as senior functional manager for biomedical equipment technicians for six Air Force bases within Air Mobility Command.

• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Boosted accountability and growth by enhancing processes based on performance reporting, benchmarks and objectives. Developed key performance indicators derived from raw data to track improvements in organizational efficiency.
• Developed technical and non-technical strategic marketing presentations and public relations campaigns for Western support region for biomedical equipment services.
• Led development of strategic alliances with Active Duty, Reserve and Guard units to maximize utilization of existing talent and capabilities.
• Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
• Detected workforce collaboration use cases and problems from employees and business partners through interviews, focus groups and surveys.