Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Meliton Kleiner-Lai

Las Vegas,NV

Summary

Dynamic Operations Manager with a proven track record at NBZ LLC, excelling in health and safety compliance and team leadership. Expert in enhancing performance monitoring and reporting, with a knack for decision-making and customer service. Achieved significant improvements in operational efficiency and staff training, ensuring high standards of safety and service.

Overview

8
8
years of professional experience

Work History

Operations Manager

NBZ LLC
06.2023 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Cook Shift Leader

Luxor Las Vegas
01.2022 - 09.2023
  • Placed orders to restock items before supplies ran out.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Chef

First Bistro
01.2019 - 01.2022
  • Placed orders to restock items before supplies ran out.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Assisted with menu development and planning.
  • Set up and broke down kitchen for service.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Disciplined and dedicated to meeting high-quality standards.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Coordinated with team members to prepare orders on time.

Shift Leader

322 Pizza Bar
02.2017 - 08.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.

Education

Bachelor of Arts - Political Science And Government, Criminal Justice

University of Nevada, Las Vegas
Las Vegas, NV
12-2026

High School Diploma -

Gundel Karoly Hospitality And Turism High School
Hungary.
06-2013

Skills

  • Health and safety compliance
  • Performance monitoring
  • Performance reporting
  • Incidents management
  • Decision-making
  • Customer service
  • Team leadership
  • Staff training
  • Data interpretation
  • Pattern recognition
  • Task prioritization

Languages

Hungarian
Native or Bilingual

Timeline

Operations Manager

NBZ LLC
06.2023 - Current

Cook Shift Leader

Luxor Las Vegas
01.2022 - 09.2023

Chef

First Bistro
01.2019 - 01.2022

Shift Leader

322 Pizza Bar
02.2017 - 08.2019

Bachelor of Arts - Political Science And Government, Criminal Justice

University of Nevada, Las Vegas

High School Diploma -

Gundel Karoly Hospitality And Turism High School

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Meliton Kleiner-Lai