Sewar Sawaked
Kentwood,Michigan
Summary
Engaging and customer-centric management professional with a demonstrated commitment to delivering exceptional service and driving success. Experienced in leading cross-functional teams and fostering strong client relationships. Possess a high level of integrity, proactive problem-solving skills, and a passion for helping individuals achieve their goals. Skilled in identifying and recruiting top talent, ensuring a seamless match between candidates and client needs.
Overview
6
6
years of professional experience
Work History
Licensed Insurance Agent
Ne York Life
12.2023 - 02.2024
- Identified new customers' insurance needs and provided tailored solutions
- Managed onboarding of incoming clients and maintained relationships with existing clients through various customer service tasks
- Ensured accuracy and currency of electronic and paper records, including contracting paperwork
- Prospected and scheduled quota of new client appointments per week.
Validator Specialist
IPSOS
08.2022 - 07.2023
- Validated daily visits for mystery shoppers in challenging projects, contributing to project success
- Assisted in generating monthly and quarterly reports, ensuring data accuracy and completeness
- Tested surveys' questions for new projects to ensure clarity and effectiveness.
Marketing Executive
The Outfit
05.2021 - 07.2022
- Managed website administration and online merchandising activities, optimizing user experience and driving sales
- Generated daily reports for data entry and contributed to content creation for the website and SAP
- Executed social media content strategies to enhance brand visibility and engagement
- Strengthened team by recruiting high-quality candidates and leading positive culture.
Process Management Intern
ROBERT BOSCH GMBH
10.2020 - 03.2021
- Working with the hiring manager on open positions and candidates.
- Following up on the hiring process and prepare offer letters.
- Performed market analysis to identify potential new clients or business opportunities.
Salesperson
THE OUTFIT
01.2018 - 01.2019
- Reported on sales transactions and expenses accurately
- Determined customers' needs based on sales calls and face-to-face meetings
- Investigated and resolved reported customer issues for improved customer satisfaction
- Exceeded sales objectives to capture new leads and customers.
Education
Bachelor of Science - Management Science
GERMAN JORDANIAN UNIVERSITY
Amman, Jordan05.2021
Bachelor of Science - International Business
HOCHSCHULE WORMS
Amman, Jordan08.2020
High School Diploma -
ROSARY SISTERS SCHOOL
Amman, Jordan07.2016
Skills
- Self Management; Time Management and Detail Oriented
- Effective communicator with strong written and verbal skills
- Detail-oriented task master with a focus on follow-through
- Creative problem-solver adept at anticipating and resolving issues
- Collaborative team player with the ability to energize group efforts
- Skilled influencer capable of building rapport and winning support
- Practiced in maintaining confidentiality and handling Sensitive information
- Knowledge in interviewing techniques
- Proficient with Microsoft Office Suite
Languages
- Arabic: Native
- English: Fluent
- German: Advanced
Timeline
Licensed Insurance Agent
Ne York Life
12.2023 - 02.2024
Validator Specialist
IPSOS
08.2022 - 07.2023
Marketing Executive
The Outfit
05.2021 - 07.2022
Process Management Intern
ROBERT BOSCH GMBH
10.2020 - 03.2021
Salesperson
THE OUTFIT
01.2018 - 01.2019
Bachelor of Science - Management Science
GERMAN JORDANIAN UNIVERSITY
Bachelor of Science - International Business
HOCHSCHULE WORMS
High School Diploma -
ROSARY SISTERS SCHOOL
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