Orianna Vega
Houston,Texas
Summary
With 5+ years of sales and customer service experience I consider myself a highly motivated sales representative. Excited to bring talent with an upbeat attitude to any environment. Over the years I have found comfort with being so hands on with people, and working in fast paced environment. Excellent history of working well with other team members and pitching in to help achieve team goals. At the end of the day I find myself able to adjust and give my best to any job environment presented to me.
Overview
3
3
years of professional experience
Work History
Line Worker
Kalera
Humble, TX
09.2021 - 04.2022
- Used established assembly instructions to complete jobs.
- Built and packaged products to comply with multiple work orders and deadlines.
- Inspected and repaired products to meet projects expectations.
- Examined final products for conformance with quality and design standards.
- Sorted and packaged products to prepare for processing or shipment.
- weighed and mixed ingredients according to project specification.
- Met or exceeded target for on-time customer shipments.
- Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
Cashier
Walmart
Humble, TX
10.2020 - 05.2021
- Operated cash register, collected payments, and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Verified customer age requirement for alcohol or tobacco purchases.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Call Center Representative
Alorica
Houston, United States
02.2017 - 05.2019
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Managed customer expectations by clarifying needs, identifying options and recommending productsand services
- Delivered fast, friendly and knowledgeable services for routine questions and services complaints.
- Maintained strong call control and quickly worked through scripts to address problems.
- Consulted with customers to resolve service and billing issues.
- Resolved customer inquiries, questions, and concerns to consistently offer quality service and meet performance benchmark.
- Educated customers on special pricing opportunities and company offerings.
Education
High School Diploma -
Macarthur High School
Houston, TX05.2015
Skills
- Defect Identification
- Heavy Lifting
- Product Labeling and Packaging
- Time Management
- Up beat personality
- Multitasker
- Can work comfortably in fast pace environment
- Basic people skills
- Excellent negotiating skills
- Prompt and organized
Timeline
Line Worker
Kalera
09.2021 - 04.2022
Cashier
Walmart
10.2020 - 05.2021
Call Center Representative
Alorica
02.2017 - 05.2019
High School Diploma -
Macarthur High School