Carli Brittain

- Expand presence of all products with product education and business development

- Generate new business with marketing initiatives and strategic plans

- Manage a diverse portfolio of accounts, consistently exceeding revenue targets through business strategy and exceptional customer service

- Assist in execution of all company programs and initiatives

- Build and maintain meaningful partnerships with accounts top to bottom

- Identified new account opportunities driving growth through strategic business development efforts

- Provided product expertise to ensure product differentiation

- Boosted sales by identifying and targeting high-potential accounts

- Collaborated with counterparts across all divisions to help insulate business

- Aligned processes to create consistency across programs

- Hosted bi-weekly national webinars that resulted in 10% increase of service enrollment

- Drove sales growth by leveraging insights from loyalty program report

- Utilized excel function and tools to complete daily tasks and drive results

-Educated accounts and Sales Representatives on Brilliant Distinctions, Allergan One, Allergan Partner Privileges, Allergan Direct, Brilliant Connections, and Find A Doctor requirements and program rules

-Utilized Salesforce to determine account information and eligibility for programs

-Created and process forms for users to gain Allergan Direct access

-Constructed WOW team bingo, service level flow charts, and knowledge articles for team efficiency and client satisfaction

-Placed product orders through Customer Relationship Management (CRM) and Systems Applications and Products (SAP)

-Maintained low not ready times while providing quality service during calls

-Confident with tracking orders and processing return and replacements while using multiple systems