Chadwick Jackson
Inving,TX
Summary
A highly experienced sales management professional with extensive success in the industry. Proven track record of driving growth, market expansion, and customer satisfaction across diverse markets and regions. Skilled in developing and executing sales strategies, and leading and motivating teams to achieve goals. Experienced in building strong relationships and leveraging industry expertise to secure new business and maximize opportunities.
Overview
9
9
years of professional experience
Work History
REGIONAL SALES MANAGER
Florvino
Dallas, TX
01.2023 - 01.2024
- Trade show setup, management, and breakdown
- Coached mentored and trained new sales staff members on company policies and procedures
- Prepared sales forecasts to develop tactical plans to meet goals
- Traveled through assigned territory to solicit orders from regular and prospective customers
- Managed a team of sales representatives, providing guidance, coaching and training to drive performance and exceed sales goals
- Obtained the highest sales in the company
LASER OPERATOR
Esoteric Grove Arts
01.2018 - 08.2023
- Developed detailed process plans for new projects using software
- Maintained accurate records of production and quality control metrics to ensure compliance with safety standards
- Analyzed data from previous jobs to identify opportunities for cost savings or improved productivity
- Assisted in the development of preventative maintenance schedules for laser equipment
- Operated laser cutting machines to cut materials into specified shapes and sizes
- Trained new personnel in the operation of laser machines and safety protocols
INSTALLATION SPECIALIST
IKEA
Grand Prairie, TX
10.2021 - 01.2023
- Facilitated communication between vendors and customers regarding Installation services offered
- Manage, oversee, and train employees
- Schedule and conduct kitchen planning appointments
- Design virtual custom kitchens for potential clients
- Responsible for reaching monthly/quarterly sales goals
- Highest customer satisfaction rating in the company
SENIOR ACCOUNT MANAGER
Stropot
Dallas, TX
06.2021 - 06.2022
- Updated client information, contract changes and product prices in company databases
- Addressed customer complaints and provided satisfactory solutions through procedure changes
- Analyzed client feedback and implemented policy changes to increase overall satisfaction
- Gauged product success and made improvements according to client feedback
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Cold called potential customers to generate leads
- Followed up with customers after sales to gain feedback
- Arranged in-person meetings and visited with clients to improve success of sales pitches.
Owner
Scott's Rocks
Ashland, OR
03.2017 - 03.2020
- Defined strategy and trained staff to manage day-to-day business operations.
- Developed competitive advantage on market niche.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Maximized revenue and long-term net worth by producing results and performance.
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience.
- Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.
- Set prices and credit terms for goods and services, based on forecasts of customer demand.
- Merchandising/Interior Design
WEBMASTER/PHOTOGRAPHER JEWELRY MANUFACTURER
Glasswear Studios
Ashland, US
10.2015 - 10.2017
- Performed IT assistance, hardware repairs, installation of requested hardware & software
- Maintain HTML & CSS coding when technical issues arise
- Resolve customer service issues through web based ticket system, vendor contact for ordering necessary parts, new equipment/application installation, phone & email customer communications
- Take, edit, & post product photography on website, studio inventory & documentation, increase productivity though network file storage organization
- Build new product web pages from the ground up, create & advise new product concepts & designs
- Quickly responding to customer requests for account assistance such as disabling, reactivate, or resetting passwords
- Event planning to boost employee morale.
DEPARTMENT HEAD MANAGER
Stone Heart
Sydney, Australia
09.2014 - 09.2015
- Creating the ultimate experience of customer service from when the customer walks in the door to create an amazing encounter for every individual
- I achieved the highest sales for my department within the first 3 months of employment through self-driven advertisements & promotions
- Succeeded in implementing new processes in regards to processing customer orders, cleanliness, standards, & specifications of the industry
- Daily prep & nightly cleaning of studio, opening & closing studio
- Inventory management.
Education
Bachelor of Arts - Sculpture
University of North Texas
Denton, TX05-2012
Skills
- Territory and account management
- Product and Service Sales
- Inventory Management
- Client Account Management
- Business Management and Development
- Shipping and Receiving Oversight
- Teamwork and Collaboration
- Staff Training
- Business Administration
- New Account Development
References
References available upon request
Timeline
REGIONAL SALES MANAGER
Florvino
01.2023 - 01.2024
INSTALLATION SPECIALIST
IKEA
10.2021 - 01.2023
SENIOR ACCOUNT MANAGER
Stropot
06.2021 - 06.2022
LASER OPERATOR
Esoteric Grove Arts
01.2018 - 08.2023
Owner
Scott's Rocks
03.2017 - 03.2020
WEBMASTER/PHOTOGRAPHER JEWELRY MANUFACTURER
Glasswear Studios
10.2015 - 10.2017
DEPARTMENT HEAD MANAGER
Stone Heart
09.2014 - 09.2015
Bachelor of Arts - Sculpture
University of North Texas
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