Carolyn LaRose
Boston
Summary
Experienced Certified Pharmacy Technician with over 10 years in retail and hospital settings, specializing in pharmacy operations, compounding, dosage calculations, and regulatory compliance. Designs and delivers competency-based training programs that simplify complex concepts into practical instruction, enhancing pharmacy technician practice. Recognized for strong organizational skills and a collaborative approach that promotes continuous learning and professional development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Healthcare Skills Instructor
JVS Boston
Boston, Massachusetts
04.2023 - Current
- Directed a comprehensive redesign of the pharmacy technician curriculum to align with the updated 2026 PTCB exam blueprint.
- Deliver engaging lectures, demonstrations, and hands-on training focused on pharmacy technician practice, including medication safety, dosage calculations, compounding fundamentals, pharmacy law and ethics, and infection control principles.
- Evaluated student performance through written examinations, practical skills assessments, and competency observations to ensure mastery of healthcare skills.
- Design and update lesson plans, course materials, and assessments aligned with healthcare industry standards and JVS Boston program goals.
- Researched and updated instructional materials to align with current healthcare standards and best practices, enhancing curriculum relevance.
- Provide tutoring and academic support to current and former students to address areas for improvement.
- Tracked and reported program goals and outcomes, including certification exam success and student satisfaction, to inform continuous program improvement.
Lead Pharmacy Technician
Boston Children's Hospital
Boston, Massachusetts
03.2015 - 04.2023
- Led daily pharmacy distribution operations, overseeing selection, training, supervision, and evaluation of personnel while supporting strategic planning initiatives.
- Filled and delivered medication orders for 400+ inpatient and outpatient hospital patients, including standing inpatient orders and newly processed physician prescriptions.
- Prepared patient medications in accordance with established protocols, methods, and safety standards.
- Measured, mixed, and compounded automated TPNs, irrigations, and parenteral and oral medications in specified volumes, dosages, and concentrations.
- Coordinated training for new pharmacy technicians on job duties and procedures, monitoring trainee performance and identifying areas for improvement.
- Collaborated with pharmacists to resolve prescription issues and respond to nursing inquiries, supporting efficient pharmacy workflow.
- Implemented improvements to pharmacy organization systems, resulting in enhanced workflow efficiency.
Certified Pharmacy Technician
CVS Health
Newton, Massachusetts
03.2012 - 08.2015
- Prepared new prescriptions and refills by reading medication orders, calculating quantities, preparing labels, assembling intravenous solutions, and packaging medications.
- Educated patients on medications, dosing schedules, and potential interactions under pharmacist supervision to enhance patient safety and compliance.
- Organized medication deliveries, conducted cycle counts, anticipated medication and supply needs, and expedited orders to ensure timely availability of medications.
- Verified patient and billing information, identified discrepancies, and resolved errors to ensure accuracy in financial and medical records.
- Consulted with insurance representatives to process claims, resolve coverage issues, and reconcile payments.
Education
Bachelor in Art -
Franklin Pierce College
Rindge, NH05-2006
Skills
- Healthcare Curriculum Design
- Patient Safety Education
- Clinical Instruction Techniques
- Regulatory Compliance Training
- Ethical Teaching Practices
- Risk Management Training
- Instructional design
- Curriculum development
- Assessment strategies
- Instructional Design
Accomplishments
- Selected to deliver a 1.0-hour ACPE-accredited continuing education presentation for pharmacy professionals on the emerging role of the Certified Pharmacy Technician Educator (CPTEd) credential.
- Examined the purpose, eligibility requirements, examination structure, and professional applications of the CPTEd credential, highlighting its impact on pharmacy technician education, patient safety, and workforce development.
- Discussed adult learning theory, competency-based education, and instructional design strategies that improve technician training, onboarding, and learner outcomes.
- Compared instructor-led and self-study training models, identifying the strengths and limitations of each approach in pharmacy technician education.
- Demonstrated how CPTEd principles can be applied to develop standardized training materials, competency-based assessments, and standard operating procedures that support consistent, high-quality pharmacy technician training.
Ringmasters of Education: Why CPTEd Matters in Pharmacy Technician Training
Massachusetts Society of Health-System Pharmacists (MSHP) Annual Meeting• Quincy, MA • April 2026
Affiliations
- American Pharmacists Association (APhA)
- Massachusetts Pharmacists Association (MPhA)
- Massachusetts Society of Health-System Pharmacists (MSHP)
- National Pharmacy Technician Association (NPTA)
- Pharmacy Technician Educators Council (PTEC)
- The Pharmacy Technician Society (TPTS)
Certification
- Certified Pharmacy Technician Educator (CPTEd) Present Pharmacy Technician Certification Board (Expires Aug 2027)
- Advanced Certified Pharmacy Technician (CPhT-ADV) Present Pharmacy Technician Certification Board (Expires Mar 2027)
- Regulation Compliance Certificate Jan 2025 Pharmacy Technician Certification Board
- Nonsterile Compounding Certificate Apr 2024 Pharmacy Technician Certification Board
- Medication History Certificate Aug 2022 Pharmacy Technician Certification Board
- Controlled Substances Diversion Prevention Certificate Nov 2021 Pharmacy Technician Certification Board
- Billing and Reimbursement Certificate Sep 2021 Pharmacy Technician Certification Board
- Technician Product Verification Certificate May 2020 Pharmacy Technician Certification Board
Timeline
Healthcare Skills Instructor
JVS Boston
04.2023 - Current
Lead Pharmacy Technician
Boston Children's Hospital
03.2015 - 04.2023
Certified Pharmacy Technician
CVS Health
03.2012 - 08.2015
Bachelor in Art -
Franklin Pierce College