Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Websites
Timeline
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Chris Skinner

Chris Skinner

Libertyville

Summary

Accomplished, collaborative, and action-based global SaaS learning management leader with a proven track record in creating innovative training and enablement programs. Devised effective learning strategies to maximize engagement, reach both internal and external learners, and leverage partner relationships. Demonstrated thought leadership in successfully leading and mentoring high-caliber teams in fast-paced environments. Developed comprehensive curriculum and content for e-learning, classroom, and blended learning formats. Highly skilled in enterprise software training with a deep understanding of market dynamics, learner profiles, and competitor offerings. Guides the development of world-class programs that consistently deliver measurable and sustainable improvements.

Overview

20
20
years of professional experience

Work History

Principal and Founder

Illumiknowlogy Consulting
07.2022 - Current
  • Providing education and enablement consulting services and learning strategies to corporate B2B and B2C organizations

Head of Education and Enablement

Cprime
05.2021 - 07.2022
  • A multifaceted, data-driven, motivated, and inspiring, hands-on leader for the Training and Enablement team
  • Lead with Precision: Oversaw all training operations, including scheduling, resource allocation, and program delivery across the corporate Learning Management System (LMS)
  • Optimize Operations: Ensured training programs met both internal and external accreditation standards while maintaining cost efficiency and highest level of client satisfaction
  • Drive Compliance: Ensured all staff members and programs comply with the required standards and maintain company’s exceptional reputation for quality
  • Team Leadership: Led, mentored, and inspired high-performing teams, fostering a culture of collaboration and continuous improvement
  • Client-Centric Strategy: Collaborated with strategic division leaders to ensure training and enablement services aligned with business development strategies and client needs
  • Innovate for Impact: Drove learning and operational improvements through innovative solutions and anticipated market trends to support future growth and competitiveness
  • Measure Success: Monitored and reported key performance indicators (KPIs), including operational efficiency, cost containment, revenue generation, profit and loss, client satisfaction, and team performance, to optimize training and enablement operations

Parental Care

Personal Sabbatical
07.2020 - 04.2021
  • Voluntary wellness care of parent

Head of Education

Confluent
04.2018 - 06.2020
  • Led department’s project management, strategy, and operations for global partner, customer, and employee learning & enablement, including content and curriculum development for multiple learning paths through the application of adult learning methodologies
  • Oversaw global enablement strategy and execution for system and business operations design, development, and maintenance
  • Held full strategic, headcount, and budget accountability and closely tracked sales forecasts and projections to ensure alignment with corporate goals
  • Spearheaded and executed business transformation initiatives to optimize profitability, continuously improve performance, and capitalize on growth opportunities
  • Triggered 67% year-over-year growth, expanded training catalog offerings fourfold, and introduced e-learning, blended, and virtual classroom options
  • Integral member of senior leadership team developing annual business unit strategic plan and budget to support company’s financial targets and staffing plans
  • Experience successfully growing and developing talent, both professionally and technically
  • Steered global expansion by cultivating and building learning partnership channel to provide content in eight languages in more than 50 countries
  • Conceptualized and led rollout of new industry certifications that delivered 600% year-over-year growth
  • Enhanced learning and development programs by leading implementation of company’s learning management system (LMS) and content delivery platform
  • Boosted customer satisfaction scores by 40% and ensured consistently high levels of customer satisfaction by defining key metrics and analyzing impact of learning content and documentation
  • Produced consistently outstanding results by effectively aligning learning and enablement vision, goals, and objectives with overarching company strategy and allocating resources in accordance with key priorities
  • Positioned Learning and Enablement department as core part of Customer Success organization while growing team from two to 25-member, multilevel team

Head of Education

Nutanix
12.2015 - 04.2018
  • Controlled P and L for multi-million dollar learning business serving customers, partners, and distribution channels
  • Hired, mentored, and led high-performing team, directed day-to-day operations, and managed vendor relationships
  • Liaised with business development team to provide sales support and meet growth targets
  • Coordinated learning program delivery and facilitated field trainings
  • Leveraged expertise in adult learning methods and performance management to assess behavioral factors and skills capabilities impacting employee outcomes
  • Analyzed customer requirements and learning objectives to create technical content for enablement programs while consistently meeting plan goals
  • Grew business unit 35% year over year, increased offerings by 3X in first year, expanded team by 10 in 15 months, improved efficiency by 65% with new LMS, and onboarded global training partners to open new distribution channel

Senior Global Education Manager

VMware Inc
10.2009 - 12.2015
  • Led content delivery programs and managed multilayer technical support team of 12 onshore and offshore resources
  • Devised strategies to promote authorized trainings to customers, employees, and partners for $100M training business
  • Directed business operations processes for Authorized Training Centers and global OEM resellers/training providers (EMC, HP, Dell, IBM), including collaborating with legal team on contracting and program requirements
  • Achieved $10M in net new incremental revenue in first year by leading creation of cloud-based, on demand, self-service learning platform with hands-on lab and 24x7x365 live chat support from concept through market launch
  • Enabled validation of 800+ active trainers across the globe by launching VMware Certified Instructor Program, leading regular audits and performance scoring, and facilitating enablement bootcamps
  • Eliminated $500K+ in print cost in first year by implementing digital rights management (DRM) solution to support transition to electronic books while protecting intellectual property
  • Served as training stakeholder for multiyear project to implement highly customized LMS and new ERP system

Sr. Technical Trainer

VMware Inc
05.2005 - 10.2009
  • Globally delivered authorized VMware training to customers, partners, and employees

Education

Master of Business Administration - Business Management

Lake Forest Graduate School
Lake Forest, IL

Bachelor of Arts - Business Management

Hartwick College
Oneonta, NY

Skills

  • Sales Strategy Development
  • KPI Success Metrics
  • Strategic Project Oversight
  • Financial Performance Analysis
  • Partner Relationship Management
  • Go-to-Market Strategy Development
  • Needs Assessment Proficiency
  • Oversight of Certification Program Compliance
  • Training Program Design
  • Digital Learning Strategy
  • Curriculum Design
  • Skilled in LMS Implementation and Management
  • Classroom and Distance Education
  • Workforce Development Consulting
  • Cross-Functional Team Leadership
  • Customer Training Programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Company CultureCareer advancementStock Options / Equity / Profit SharingWork from home option

Timeline

Principal and Founder

Illumiknowlogy Consulting
07.2022 - Current

Head of Education and Enablement

Cprime
05.2021 - 07.2022

Parental Care

Personal Sabbatical
07.2020 - 04.2021

Head of Education

Confluent
04.2018 - 06.2020

Head of Education

Nutanix
12.2015 - 04.2018

Senior Global Education Manager

VMware Inc
10.2009 - 12.2015

Sr. Technical Trainer

VMware Inc
05.2005 - 10.2009

Bachelor of Arts - Business Management

Hartwick College

Master of Business Administration - Business Management

Lake Forest Graduate School
Chris Skinner