Summary
Overview
Work History
Education
Skills
Volunteer Experience
Related Work History
References
Timeline
Generic

Charles Duling

Bothell

Summary

Dynamic professional with extensive experience at Domino's Pizza, excelling in employee training and inventory management. Proven track record in enhancing operational efficiency and customer satisfaction. Adept at conflict resolution and quality assurance, consistently delivering results in high-pressure environments. Committed to fostering team motivation and maintaining food safety compliance. Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

2025
2025
years of professional experience

Work History

Assistant Manager

Domino's Pizza
Kirkland
01.2020 - 10.2024
  • Trained new employees on operational procedures and customer service standards.
  • Assisted in inventory management, ensuring accurate stock levels and product availability.
  • Implemented process improvements to enhance efficiency in food preparation and delivery.
  • Conducted regular quality checks on food items to ensure standards were met.
  • Handled cash management duties, including daily reconciliations and deposits.
  • Collaborated with management to develop strategies for increasing sales and customer satisfaction.
  • Maintained cleanliness and organization of the kitchen and dining areas.
  • Monitored food safety practices to comply with health regulations.
  • Ensured efficient workflow in high-pressure situations during peak hours.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Warehouse associate

Talking rain
Preston
2017 - 2018
  • Operated forklift for efficient loading and unloading of merchandise.
  • Prepared trucks for timely store delivery.
  • Executed tasks on production line to maintain workflow efficiency.
  • Managed shipping and receiving operations to ensure accurate inventory handling.
  • Organized tools and maintained stock rooms for optimal accessibility.

Job Site Superintendent

AmeriCorps
Spokane
2014 - 2016
  • Led youth build program, empowering participants through hands-on construction training.
  • Taught construction trade to a dedicated group of students, enhancing their skills and knowledge.
  • Assisted clients in obtaining housing and GEDs, facilitating their reintegration into society.
  • Supported individuals in overcoming homelessness and substance abuse, promoting healthier lifestyles.

Bike repair and fabrication

DULINGS BIKE REPAIR SHOP
Seattle
2011 - 2013
  • Executed comprehensive bike repairs to ensure optimal performance and safety.
  • Skilled in bike building and fabrication, enhancing custom solutions for clients.
  • Ordered and organized parts and merchandise to maintain efficient inventory levels.
  • Maintained tools and organized workspace to promote safety and productivity.

Customer service and stock room

Safeway
Seattle
2006 - 2007
  • Facilitated customer inquiries and guided product location, enhancing front-end service experience.
  • Managed cash transactions with precision and accountability.
  • Loaded and unloaded trucks in stock room to ensure efficient inventory flow.
  • Stocked merchandise on shelves, maintaining organized and accessible displays.
  • Maintained cleanliness of back room and store to uphold sanitary conditions.

Education

Certificate - Roadmaps to Success

Pioneer Human Services
Seattle, WA
01.2019

Certificate - New Directions

The Pacific Institute
Seattle, WA
01.2019

High School Diploma -

Juanita High School
Kirkland, WA
01.2008

Skills

  • Employee training
  • Inventory management
  • Cash handling
  • Food safety compliance
  • Customer relationship management
  • Quality assurance
  • Team leadership
  • Effective communication
  • Problem solving
  • Customer service and satisfaction
  • Coaching and mentoring
  • Workplace safety compliance
  • Problem-solving
  • Time management
  • Conflict resolution
  • Stress management
  • Adaptability
  • Contract management
  • Workload management
  • Employee performance evaluations
  • Decision-making
  • Team motivation
  • Adaptability and flexibility
  • Vendor relationship management
  • Product and service sales
  • Multitasking and organization

Volunteer Experience

AmeriCorps, Spokane, WA, I helped run the youth build program. I had my own group of kids that I taught the construction trade. I also assisted in getting our clients housing and their GEDs. It was rewarding to help them get off the streets and off drugs and be able to have a life.

Related Work History

  • Talking Rain, Preston, WA, Warehouse associate, Operated forklift to load and unload merchandise, Packed trucks to get ready for store delivery, Worked predation line, Handled and prepared for shipping and receiving, Organizing tools and stock rooms
  • Dulings Bike Repair Shop, Seattle, WA, Bike repair and fabrication, All aspects of bike repairs, Bike building and fabrication, Ordering and organizing parts and merchandise, Tool upkeep organizing
  • Safeway, Seattle, WA, Customer service and stock room, Working front end answering questions and showing customers where things are, Handling and managing money, Working in stock room loading and unloading trucks, Stocking merchandise on shelves, Keeping back room and store clean

References

References available upon request.

Timeline

Assistant Manager

Domino's Pizza
01.2020 - 10.2024

Warehouse associate

Talking rain
2017 - 2018

Job Site Superintendent

AmeriCorps
2014 - 2016

Bike repair and fabrication

DULINGS BIKE REPAIR SHOP
2011 - 2013

Customer service and stock room

Safeway
2006 - 2007

Certificate - Roadmaps to Success

Pioneer Human Services

Certificate - New Directions

The Pacific Institute

High School Diploma -

Juanita High School