Shana Forde

• Negotiated high-value contracts with stakeholders, securing profitable partnerships for the company.
• Established and implemented business procedures and process improvements.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
• Optimized resource allocation, reducing operational costs while maintaining service quality standards.
• Built strong networks with key stakeholders both internally and externally to support business growth objectives.

• Conducted workshop on Depression
• Increased attendee satisfaction by tailoring presentations to address specific audience needs and interests.

• Provided psychotherapy incorporating cognitive-behavioral, client-centered and play-therapy to treat wide range of psychological problems in patients.
• Formulated comprehensive diagnosis and treatment plans to facilitate and optimize follow-up by social workers by conducting thorough clinical interviews.
• Improved patient outcomes by utilizing evidence-based treatment approaches and individualized care plans.
• Established a strong referral network within the local medical community that led to increased access to specialized resources for clients.
• Maintained accurate records of client progress, adhering to strict confidentiality policies while ensuring continuity of care across providers.
• Collaborated with interdisciplinary teams to provide holistic care for patients, addressing both physical and mental health needs.
• Conducted psychological assessments for adults and children to help address variety of clinical concerns and performed educational testing to inform courts of intelligence and personality assessment results.
• Collaborated closely with psychiatrists when necessary to coordinate medication management efforts alongside psychotherapy interventions.
• Provided crisis intervention services during critical situations, ensuring patient safety and stabilization.
• Established successful outreach programs to build strong working relationships with family practices, health and wellness staff members and management personnel.
• Delivered psychoeducational presentations to various government departments and community organizations on a myriad of topics (e.g., dementia, depression, dyslexia, hope beyond depression, history, stigma, and treatment of mental illness, team building, trauma, stress)
• Planned and hosted a one-week workshop on “Suicide Intervention and Prevention” under the auspice of the Pan American Health Organization (PAHO) to train teachers, school counselors, social workers, police officers, and nurses.
• Planned and implemented a two-day workshop on “Managing Trauma and Stress” for police officers as a requirement of their training in handling and firing a weapon
• Created the manual used for the National Substance Abuse program
• Served as a team member for disaster preparedness planning teams for the health care departments

• Conducted individual psychotherapy sessions with clients (children and adults) with emotional, behavioral and academic concerns.
• Co-hosted a workshop for 14 and 18-year-olds on public speaking.
• Planned, created and updated program manuals used to govern the group counseling sessions.
• Facilitated group counseling sessions in high schools for students with behavioral concerns (ages 11 – 16).
• Created targeted session plans to address issues such as ‘acting-out' behavior, low self-esteem, anger management, increased self-awareness, and self-concept among others.
• Completed psychological assessments
• Guest speaker at mentorship programs.
• Participant in the interviewing and shortlisting process for recruits in the company.

● Completed court-mandated psychological assessments for students enrolled in/sentenced to the Government Industrial School (Facility for incarcerated minors).

● Conducted individual and group psychotherapy sessions with the residents of the school- both genders (age 13 to 16 years).

● Provided crisis intervention.

● Upon court request, provided expert professional advice during court proceedings.

Planned, coordinated and hosted the pre-release intervention program which prepared female residents and their families for reintegration