Chimee (Tia) Bat
Alexandria,VA
Summary
Dynamic and detail-oriented professional with extensive experience at Mr. Lee's Hair Salon, excelling in customer relations and appointment scheduling. Proven ability to enhance client satisfaction through exceptional service and organizational skills. Adept at managing administrative tasks while fostering a positive atmosphere, ensuring a seamless experience for both clients and staff.
Overview
5
5
years of professional experience
Work History
Receptionist
Mr.Lee's Hair Salon
06.2024 - 03.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Hair Salon Assistant
Mr.Lee's Hair Salon
02.2021 - 01.2024
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Assisted hair stylists with colorwork by applying base colors and toners.
Reception Assistant
The Skyline Salon
05.2020 - 09.2021
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
- Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
- Contributed to team efficiency by providing administrative support to various departments when needed.
Education
Bachelor of Bible Studies - Bible Studies
Virginia Christian University
Chantilly02-2024
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Office administration
- Administrative support
- Schedule management
Languages
Mongolian
Native or Bilingual
Timeline
Receptionist
Mr.Lee's Hair Salon
06.2024 - 03.2025
Hair Salon Assistant
Mr.Lee's Hair Salon
02.2021 - 01.2024
Reception Assistant
The Skyline Salon
05.2020 - 09.2021
Bachelor of Bible Studies - Bible Studies
Virginia Christian University
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