Angelic Reed
Damascus,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Accounts Receivable/Billing Specialist
Space Age Fuel
Clackamas, OR
08.2020 - Current
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Generated over 50 invoices upon receipt of billing information and tracked collection progress daily.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Input financial data and produced reports using SAGE.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Matched purchase orders with invoices and recorded necessary information.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Lead Dispatcher
K & D Services Or Oregon
Clackamas, OR
06.2015 - 02.2020
- Managed 2 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Sent out drivers to assist hourly callers based on locations, needs and worker availability.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Generated reports to track deliveries and maintain proper records and documentation.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 150 fleet vehicles.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Closely monitored dispatch board to triage and prioritize over 300 daily calls.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
Administrative Assistant
Pure Plastics LLC
Phoenix, AZ
05.2013 - 05.2015
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Performed research to collect and record industry data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted development and implementation of new administrative procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed over 10 to 50 calls per day.
Education
Bachelor of Science - Healthcare Administration/ Healthcare Information
University of Phoenix
Tempe, AZ07.2011
Skills
- Business Controls
- Financial Transactions
- Funds Performance
- Customer Inquiries
- Balance Reconciliations
- Outbound Calls
- Microsoft Office
- Administrative Support
- Data Imports
- Payment Discrepancy Research
- Tracking Spreadsheets
- Payment Collection
- Microsoft Excel
- Reconciling Accounts
- Compliance Software
- Data Entry and 10-Key
Timeline
Accounts Receivable/Billing Specialist
Space Age Fuel
08.2020 - Current
Lead Dispatcher
K & D Services Or Oregon
06.2015 - 02.2020
Administrative Assistant
Pure Plastics LLC
05.2013 - 05.2015
Bachelor of Science - Healthcare Administration/ Healthcare Information
University of Phoenix
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