Health and fitness professional with extensive experience in health club management, known for driving operational efficiency and member engagement. Focuses on team collaboration and achieving results, adaptable to changing needs of club environment. Expertise in staff development, member relations, and program implementation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Club Manager
Ogden Cap Properties
20 West 64th Street New York, NY 10023
01.2024 - Current
Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Streamlined administrative processes, implementing digital systems to reduce paperwork and improve efficiency in operations management.
Created a culture of inclusivity and body positivity, fostering an environment that encouraged members to pursue their fitness goals with confidence and support.
Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Reduced employee turnover by developing comprehensive training programs and fostering a supportive work environment.
Amenity Manager / Fitness Manager
URBN Playground
New York, NY
01.2023 - Current
Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Met or exceeded monthly revenue and training goals.
Collaborated with health and wellness professionals to create and execute events, seminars, and workshops on various topics.
Informed customers of promotions to increase sales productivity and volume.
Compiled and analyzed data to determine approaches to improve sales and performance.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Supported enrollees in fitness program services by encouraging participation in Zumba, yoga and other beneficial workout classes
Used critical thinking to break down problems, evaluate solutions and make decisions
Personal Trainer
Self Employed
New York, NY
01.2009 - Current
Utilized effective record-keeping system for tracking customer information through Google.
Demonstrated proper form and technique to prevent injury.
Educated customers on preventive care, nutrition, fitness, and stress management.
Developed and implemented creative exercise programs to keep clients engaged and motivated.
Developed and implemented fitness assessment system to evaluate progress of participants.
Designed specific workout systems for individual clients based on performance ability.
General Manager /Fitness Manager
Elite Amenity
Flushing, NY
09.2020 - 05.2022
Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Monitored and evaluated program performance to determine value and quality.
Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Demonstrated safe and correct forms for each exercise and piece of equipment.
Supported enrollees in fitness program services by encouraging participation in Zumba, yoga and other beneficial workout classes.
Coordinated and scheduled meetings and appointments.
Education
Bachelor of Science - Exercise Science
Lehman College of The City University of New York
The Bronx, NY
01.2022
Associate of Science - Exercise Science
Bronx Community College of The City University of New York
The Bronx, NY
05.2020
Personal Trainer Certificate - Personal Training And Nutrition
The American Academy of Personal Training
New York, NY
06.2008
Skills
Sales Tactics
Operational Efficiency
Team collaboration
Effective communication
Administrative duties
Recruiting and interviewing
Fitness Management
Fitness Program Development
Critical Thinking
Client Development and Retention
Wellness Strategies
Accomplishments
Supervised team of 30 staff members. This includes cleaners, lifeguards, and trainers.
Collaborated with team of 5 in the development of health and wellness seminars.
Used Microsoft Excel and Google spread to develop inventory tracking spreadsheets.
Certification
CPT - Certified Personal Trainer (NASM)
Timeline
Health Club Manager
Ogden Cap Properties
01.2024 - Current
Amenity Manager / Fitness Manager
URBN Playground
01.2023 - Current
General Manager /Fitness Manager
Elite Amenity
09.2020 - 05.2022
Personal Trainer
Self Employed
01.2009 - Current
Associate of Science - Exercise Science
Bronx Community College of The City University of New York
Personal Trainer Certificate - Personal Training And Nutrition
Health Club Manager at Educated Body. Flagship, Southbank Place Health Club, Canary Wharf GroupHealth Club Manager at Educated Body. Flagship, Southbank Place Health Club, Canary Wharf Group