Lauryn Bergevin
Fargo,ND
Summary
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Bartender
Pounds
03.2023 - Current
- Coordinates with team to maintain a safe environment by regulating alcohol consumption and de-escalating conflict
- Demonstrates individual leadership by assigning server tasks
- Prepares and serves over 100 drinks each night and demonstrates knowledge of over 30 drink recipes.
Server
Pounds
06.2022 - 03.2023
- Warmly welcomes guests and ensures they are promptly served
- Maintains a full product knowledge of menu and drinks
- Demonstrated initiative by finding extra tasks once customer needs are met.
Team Member
Nutrition World
08.2021 - 05.2022
- Built a loyal clientele with excellent customer service and interpersonal communication
- Trusted as key holder for the establishment.
Team Member
Amish Annie’s Food Truck
05.2020 - 08.2021
- Displayed organization and management skills by shopping for food truck supplies on behalf of management
- Displayed self-motivation by helping out after hours and picking up supplemental shifts.
Team member
Panera Bread
06.2016 - 08.2018
- Developed verbal communication skills while taking customers’ orders and ensuring their satisfaction
- Applied leadership skills by training new employees.
Education
Bachelors of Science in Psychology -
North Dakota State University
Fargo, ND03.2023
Minor in Women Gender Studies -
North Dakota State University
Fargo, ND03.2023
Skills
- Self-sufficiency
- Leadership
- Organizational ability
- Customer service expertise
- Efficient multitasking
- Creative Collaboration
- Interpersonal Communication
- Client Relations
Timeline
Bartender
Pounds
03.2023 - Current
Server
Pounds
06.2022 - 03.2023
Team Member
Nutrition World
08.2021 - 05.2022
Team Member
Amish Annie’s Food Truck
05.2020 - 08.2021
Team member
Panera Bread
06.2016 - 08.2018
Bachelors of Science in Psychology -
North Dakota State University
Minor in Women Gender Studies -
North Dakota State University
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