Summary
Overview
Work History
Education
Skills
Certification
FIRST AID
Timeline
Generic

Diavianna Laguerre

Coral Springs,FL

Summary

Gentle Assistant Preschool Teacher experienced in cultivating healthy and welcoming learning environments. Effectively builds rapport with children, parents and educational providers to support seamless preschool functions. Genuine and patient with calming and pragmatic demeanor.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Preschool Assistant Teacher

PHYLS ACADEMY
Margate, FL
01.2021 - 03.2022
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Wiped down play areas, toys, tables and other hard surfaces to minimize germ spread.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Engaged and entertained children through recreational and educational activities.
  • Created weekly newsletter to keep families informed about school activities.

Customer Service Representative

GMS
Fort Lauderdale, FL
01.2021 - 07.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.

After-School Counselor

ASP Company
Margate, FL
08.2018 - 06.2020
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Helped students develop organizational, time management and study skills.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Empowered students through counseling and skill-building exercises.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.

Cashier

Burger King
Margate, FL
01.2017 - 10.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

BUSINESS SPECIALIST

Broward College
Fort Lauderdale, FL
08.2021

Associate of Arts - Business

Broward College
Fort Lauderdale, FL
08.2020

High School Diploma -

Coconut Creek High School
Coconut Creek, FL
06.2018

Skills

  • Positive Reinforcement Strategies
  • Experiential Learning
  • Creating a Safe Learning Environment
  • Progress Tracking and Reporting
  • Clear and Direct Communication
  • Class Reading
  • Teaching Method Adaptations

Certification

  • FIRST AID/CPR Training - [Timeframe]

FIRST AID

I AM CERTIFIED IN CPR

Timeline

Preschool Assistant Teacher

PHYLS ACADEMY
01.2021 - 03.2022

Customer Service Representative

GMS
01.2021 - 07.2021

After-School Counselor

ASP Company
08.2018 - 06.2020

Cashier

Burger King
01.2017 - 10.2018

BUSINESS SPECIALIST

Broward College

Associate of Arts - Business

Broward College

High School Diploma -

Coconut Creek High School

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Diavianna Laguerre