Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success.
Hi, I’m
Deonna Freeman
Charlotte,NC
Summary
Overview
18
years of professional experience
1
Certification
Work History
55 Silver
Behavior Technician
06.2023 - Current
Job overview
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through use of evidence-based practices and technique
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Monitored patient behavior and immediately reported changes to caseworker and or Therapist
Cleveland Clinic
Health Unit Coordinator
06.2008 - Current
Job overview
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations
- Maintained unit supplies and equipment for medical staff and patient care needs
- Conducted unit greetings and orientations for newly admitted and transferred patients
- Created and maintained accurate and confidential patient files according to regulatory mandates
- Prepared new charts, updated existing charts and managed records transfers between offices
- Assisted with hospital admissions and paperwork
- Managed incoming telephone calls, including taking messages and directing callers to personnel.
Cleveland Clinic
Patient Care Assistant
06.2008 - 02.2016
Job overview
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Engaged with patient family and friends to provide courteous visit experience
- Promoted patient comfort by quickly responding to calls and handling diverse needs
- Documented patient intake and dietary requirements and aided with feeding and monitoring
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments
- Responded to bell or light signal calls to assist patients with needs.
Taylor Chiropractic
Chiropractic Assistant
03.2006 - 04.2009
Job overview
- Scheduled appointments for patients via phone and in person
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision
- Kept patient rooms clean between services and removed used linens for laundering
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Kept facility stocked with necessary supplies, equipment and instruments
- Completed and submitted clinical documentation in accordance with agency guidelines.
Education
Bryant And StrattonParma, OH
Associate of Science from Nursing
University Overview
Board of EducationCleveland, Ohio
GED
05.2018
University Overview
Kaplan Career Institute - BrooklynCleveland, OH
Diploma from Medical Assisting
06.2006
University Overview
Skills
- Organizational skills
- Communication
- Reliable and trustworthy
- Active listening
- Conflict resolution
- Friendly, positive attitude
- Data Collection
- Employee Training
- Active Listening
- Behavior Observation
- Crisis Management
- Attention to Detail
- Team Collaboration
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Basic Life Support Training, 2023-2025
SUDR 2024-2025
Timeline
Behavior Technician
55 Silver
06.2023 - Current
Health Unit Coordinator
Cleveland Clinic
06.2008 - Current
Patient Care Assistant
Cleveland Clinic
06.2008 - 02.2016
Chiropractic Assistant
Taylor Chiropractic
03.2006 - 04.2009
Bryant And Stratton
Associate of Science from Nursing
Board of Education
GED
Kaplan Career Institute - Brooklyn
Diploma from Medical Assisting