Summary
Education
Skills
Accomplishments
Work History
SoftwareEngineer
Roberto Ramirez III

Roberto Ramirez III

Kansas City,KS

Summary

Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in customer service and money management. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Education

High School Diploma -

Turner High School
Kansas City, KS
08.2017 - 05.2021

Skills

    Creative problem solving

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Accomplishments

    Graduated while apart of Upward Bound Math and Since. I am an Eagle Scout. Participated in Kansas State MAPS program.

Work History

The HUB Cafe Coordinator

Turner Recreation Commission
Kansas City, KS
09.2019 - Current
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Operated within budget and identified new ways to improve business.
  • Set and oversaw weekly and special event menu plans.
  • Controlled food costs and managed inventory.

Cashier

Office Depot Inc
Kansas City, KS
06.2021 - 06.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register to record transactions accurately and efficiently.

Cook

Sonic
Kansas City, KS
07.2020 - 06.2021
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Ordered and received products and supplies to stock kitchen areas.
  • Grilled meats and seafood to customer specifications.
  • Cleaned and maintained kitchen equipment regularly.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.

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Roberto Ramirez III