Summary
Overview
Work History
Skills
Timeline
Generic

Ceaira Ball

Capitol Heights,MD

Summary

Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals. Compassionate and dedicated Job Title with Area of study degree and diverse youth activities background. Directed arts, crafts and sports programs and calmly managed emergency situations in day camp setting. Impressive organizational, time management and communications skills leading to positive outcomes. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style. Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Overview

5
5
years of professional experience

Work History

Commercial Cleaning Company

chappells cleaning services, LLC
Washington, DC
09.2023 - 12.2023
  • Kept records of daily tasks performed on job log sheets.
  • Vacuumed carpets, furniture, and upholstery.
  • Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
  • Provided excellent customer service when interacting with customers or colleagues.
  • Dusted furniture, fixtures, and other surfaces.
  • Disinfected kitchen appliances such as refrigerators and microwaves.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Cleaned windows, door frames, and sills.
  • Performed additional duties as assigned by supervisor.
  • Trained new employees on safety protocols, proper use of chemicals and equipment, and other cleaning procedures.
  • Implemented innovative methods for streamlining processes while maintaining high standards of cleanliness.

Server Assistant

hornblower cruise and events
Washington, DC
04.2022 - 05.2022
  • Provide exceptional hospitality to guest and coworkers as prescribed in or respect service system (RSS)
  • Provide guest with water, coffee/tea, and bread service throughout the meal
  • Bus used and unneeded dishes and glassware from guest tables to gallery
  • Scrape and stack dirty dishes, carry dishes and other tableware to gallery for cleaning
  • Maintain the cleanliness and safety of all common areas and service stations, clean up spilled foods, drinks and furniture
  • Provide information to guests including menu descriptions, order of service, entertainment options, cruise routes and points of interest
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Be prepared to begin work at scheduled time
  • Assist with the warm and efficient greeting and seating of guest when they arrive
  • Additional job duties as assigned.

Retail Receiving Associate

burlington coat factory
Forestville, MD
12.2021 - 01.2022
  • Receive freight and convey shipments from the shipping/receiving platform to backroom
  • Process, ticket, store, move, and display merchandise
  • Stock, organize and present new merchandise on the sales floor
  • Perform other tasks as assigned by manager from time to time.

Summer Youth Employee

Brookside Garden Center
Wheaton, MD
11.2020 - 12.2020
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers
  • Taught campers outdoor-focused skills such as Type and Type to increase campers' self-reliance and confidence
  • Coordinated, implemented and evaluated Type program and related activities to promote beneficial camper outcomes
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff
  • Communicated with parents about campers' activities and reported concerns and suggestions to Job title
  • Followed established emergency procedures to enable best possible resolution of incidents
  • Developed age-appropriate arts and crafts activities such as Type and Type to encourage campers' artistic skills development and creative expression
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation
  • Resolved conflicts that arose between campers by Action
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Kept athletic and games equipment and facilities organized and maintained
  • Designed enjoyable and innovative customized training programs based upon fitness goals
  • Performed clerical duties, including registering participants and answering specific event inquiries
  • Provided clear instruction to activity and program participants to deliver fun and safety.

Retail Sales Associate

Toys"R"Us
Oxin Hill, MD
01.2019 - 10.2019
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Displayed merchandise by arranging in appealing and orderly way to boost sales
  • Maintained clean sales floor and straightened and faced merchandise
  • Supported efficient and timely replenishment of sales floor merchandise
  • Demonstrated items to customers and created customer awareness, interest and sales
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Issued receipts and processed refunds, credits, or exchanges
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.

Sales Associates

Dtlr
Forestville, MD
10.2018 - 01.2019
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Maintained customer satisfaction while handling Type product returns quickly and professionally
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained organized, presentable merchandise to drive continuous sales
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Processed product returns and assisted customers with other selections.

Skills

  • Sales
  • Teamwork
  • Sales Goals
  • Store Merchandising
  • Cleaning
  • Cash Register Operation
  • Stock Control
  • Sorting
  • Visual Merchandising
  • Customer service
  • Organization
  • Leadership
  • Self-motivated professional
  • Responsible
  • Critical thinking
  • Adaptability
  • Verbal and written communication
  • Stocking and Replenishing
  • Product and Service Sales
  • Client Service
  • Professional demeanor
  • Adapt to diverse groups
  • Excellent people skills
  • Multi-tasking strength
  • Sales training
  • Sales expertise
  • Merchandising understanding
  • Upselling

Timeline

Commercial Cleaning Company

chappells cleaning services, LLC
09.2023 - 12.2023

Server Assistant

hornblower cruise and events
04.2022 - 05.2022

Retail Receiving Associate

burlington coat factory
12.2021 - 01.2022

Summer Youth Employee

Brookside Garden Center
11.2020 - 12.2020

Retail Sales Associate

Toys"R"Us
01.2019 - 10.2019

Sales Associates

Dtlr
10.2018 - 01.2019
Ceaira Ball