Summary
Overview
Work History
Education
Skills
Timeline
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Ceara Connolly

Goshen,IN

Summary

Friendly, detail-oriented team player dedicated to creating a pleasant customer experience and a welcoming environment. Experienced in crafting specialty coffee and teas, handling food, working under pressure and in high-paced environments, processing payments and meeting customer needs.

Overview

3
3
years of professional experience

Work History

Barista

The Electric Brew
06.2022 - 04.2024
  • Created a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Carefully made and served a variety of café beverages, getting it to the customer as quickly as possible while making sure the drink was of the best quality.
  • Interacted with customers in a positive manner during more hectic and busy periods to promote a pleasant environment.
  • Effectively communicated with other employees and managers to maintain a smooth workflow and resolve issues when they arose.
  • Cleaned counters, machines, dishes, utensils, bathrooms, floors, and seating areas daily.
  • Resolved customer's issues as professionally, quickly and efficiently as possible.
  • Maintained and operated coffee brewers, blenders, espresso machines and other equipment.
  • Trained new hires with patience, positive reinforcement and encouragement.
  • Safely packaged a variety of baked goods and other food items for customers.
  • Practiced proper use of first-in-first-out stock procedures to avoid food spoilage and waste.
  • Kept track of supply amounts and notified management when running low to stay well-stocked.
  • Kept the workspace organized and clean for safety as well as productivity.
  • Used a POS system to correctly enter in orders and process payments.
  • Sanitized equipment to prevent the spreading of germs.

Barista

Moka
10.2021 - 12.2021
  • Operated espresso machines and coffee brewers to create beverages.
  • Ensured customers were satisfied by taking special care to prepare high-quality beverages.
  • Maintained a neat and clean workspace to ensure better productivity.
  • Used a POS system to correctly enter in orders and process payments.
  • Sanitized equipment to prevent the spreading of germs.
  • Kept a positive attitude in order to create a better experience for customers.

Education

Homeschooling
Aurora, IL & Goshen, IN
05.2023

Skills

  • Friendly, pleasant and polite
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Customer service
  • Multitasking
  • Training
  • Drink and food preparation

Timeline

Barista

The Electric Brew
06.2022 - 04.2024

Barista

Moka
10.2021 - 12.2021

Homeschooling
Ceara Connolly