Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Ceara Davis

Edgewood,MD

Summary

Resourceful Loss Prevention Investigator in Dot com security management, known for high productivity and efficient task completion. Possess expertise in surveillance techniques, incident reporting, and team leadership. Excel in critical thinking, problem-solving, and communication, ensuring smooth operation and safety in Dot com environments.

Overview

5
5
years of professional experience

Work History

Loss Prevention Investigator

Sephora Distribution Warehouse
Perryman, MD
03.2021 - Current
  • Coordinated and executed emergency drills to enhance preparedness.
  • Proficient in Microsoft PowerPoint and Excel.
  • Familiarity with the workings of Outlook 365
  • Handled and managed CCTV equipment, radios, and other necessary tools
  • Participated in remote surveillance for ROC program
  • Collaborated with Inventory Control to reduce shrink by slotting our high-dollar items
  • Informed new starts of LP-related topics and explained the process.
  • Demonstrated strong leadership abilities by efficiently overseeing staff and completing projects.
  • Implemented Guard duties and policies
  • Delivered extracts from CCTV footage for recordkeeping purposes
  • Monitored live and recorded video surveillance footage
  • Enforced security policies and verbally evicted violators and unauthorized individuals from premises to maintain a safe environment.
  • Enforced company rules, policies, and regulations to the general public by adhering to established procedures and posting orders.
  • Demonstrated exceptional problem-solving skills in resolving urgent issues to ensure the safety of individuals and assets.
  • Remarkable loss prevention experience in the dot com industry.
  • Demonstrated expertise in handling and maintaining CCTV surveillance systems along with JDA and inventory systems
  • Utilized various surveillance equipment, including density scanner, to ensure effective screening
  • Proficient in utilizing computer-based reporting and LP related systems such as Think LP.
  • Participated in staff meetings, special events and professional development activities
  • Contributed to the implementation of new building processes
  • Demonstrated strong teamwork skills through successful completion of group projects.
  • Proven ability to quickly adjust to change and thrive in dynamic settings.
  • Demonstrated strong verbal and written communication skills effectively.
  • Efficiently handled multiple tasks with strict deadlines
  • Delegate tasks effectively to increase team productivity and efficiency.
  • Applied problem solving skills to enhance overall efficiency and productivity at work.
  • Performed security walks around store to monitor employee and customer activities.
  • Assisted in onboarding Loss Prevention Investigators and training security staff.
  • Managed sensitive information discreetly during investigations, maintaining confidentiality at all times.
  • Developed strong partnerships with dotcom staff, fostering a sense of teamwork in preventing losses.
  • Collaborated with law enforcement agencies to ensure successful prosecution of criminal cases.
  • Contributed to the establishment of a positive work culture focused on reducing losses and improving overall performance.
  • Conducted thorough investigations for suspected thefts, leading to increased recovery of stolen merchandise.
  • Performed routine audits on inventory control practices, resulting in improved accuracy and reduced discrepancies.
  • Improved employee awareness on loss prevention through regular trainings.
  • Assisted in team training of security payroll systems

CCTV Operator/Security Officer

Abacus Staffing/Sephora Distribution Warehouse
Perryman, MD
04.2019 - 03.2021
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
  • Reported irregularities such as fire and safety hazards to maintenance
  • Authorized entrance papers and granted or denied entrance to building
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
  • Permitted entry with escort for approved persons into secure locations
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Warned offenders about rule infractions and violations
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Checked and verified photo identification prior to granting facility access.

Education

High school diploma - Gender Studies

Aberdeen High School
Aberdeen, MD
06.2011

Skills

  • CCTV
  • Security
  • Loss Prevention
  • Surveillance
  • Computer skills
  • Microsoft Powerpoint
  • Communication skills
  • Leadership
  • Team building
  • Warehouse Distribution Experience
  • Supply chain
  • Professionalism
  • Windows
  • Conflict Resolution
  • Relationship Building
  • Strong written and verbal skills
  • Time management
  • Critical Thinking
  • Problem-solving abilities
  • Staff training
  • Active Listening
  • Interpersonal communication
  • Payroll organizer

Awards

Biggest Impact Q3 Award - August 2020

Timeline

Loss Prevention Investigator

Sephora Distribution Warehouse
03.2021 - Current

CCTV Operator/Security Officer

Abacus Staffing/Sephora Distribution Warehouse
04.2019 - 03.2021

High school diploma - Gender Studies

Aberdeen High School
Ceara Davis