Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ceara Forbes

Elgin,SC

Summary

Proactive and goal-oriented professional with a solid ability to manage time effectively and solve problems. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.

Overview

11
11
years of professional experience

Work History

Substitute Teacher

Kershaw County School District-Kelly Services
08.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept 28 students on-task daily with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Customer Service Advocate III

Blue Cross Blue Shield- Kelly Services
04.2024 - 07.2024
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
  • Helped 100 customers daily with a positive attitude and focused on customer satisfaction.
  • Completed opening and closing functions to meet operational needs.

Corporal/ School Resource Officer

Fairfield County Sheriff's Office
03.2022 - 04.2024
  • Conducted investigations into incidents on school grounds and collaborated with school administration and local law enforcement
  • Provided education and training on topics such as bullying prevention, drug awareness, and conflict resolution to students and staff
  • Responded promptly to any incidents or emergencies on school grounds, following established procedures and protocols
  • Engaged in positive interactions with 500 students daily to build trust and rapport, serving as a positive role model and mentor

Senior Deputy

Richland County Sheriff's Department
05.2014 - 03.2022
  • Enforced traffic laws, state statutes, and county ordinances and issued citations and warnings
  • Employed verbal and physical de-escalation techniques to end conflicts without severe injury or loss of life
  • Wrote detailed case reports to assist with prosecuting offenders for a wide range of criminal activities
  • Participated in outreach programs to support community policing initiatives
  • Patrolled assigned areas to maintain visible police presence and readiness and respond to 10 calls daily

Education

MBA - Strategic Management And Leadership

Columbia College
Columbia, SC
08-2020

Bachelor's - Criminal Justice

Columbia College
Columbia, SC
12.2017

Skills

  • Verbal and written communication
  • Organization
  • Strong interpersonal skills
  • Conflict resolution skills
  • Customer and client relations
  • Professional demeanor
  • Microsoft Office Proficient

Timeline

Substitute Teacher

Kershaw County School District-Kelly Services
08.2024 - Current

Customer Service Advocate III

Blue Cross Blue Shield- Kelly Services
04.2024 - 07.2024

Corporal/ School Resource Officer

Fairfield County Sheriff's Office
03.2022 - 04.2024

Senior Deputy

Richland County Sheriff's Department
05.2014 - 03.2022

MBA - Strategic Management And Leadership

Columbia College

Bachelor's - Criminal Justice

Columbia College
Ceara Forbes