Yaminah Akl

• Gathered and evaluated campaign data to optimize strategies.
• Developed and oversaw product pages and web stores.
• Created and managed successful plans for increasing pages visits and likes.
• Conducted market research analysis to identify search query trends, real-time search and news media activity.

Build relationships with loyal customers for repeat business and satisfaction.

Utilize customer feedback to identify trends.

Previous experience in customer service or retail management roles.

Familiarity with retail software, point of sale (POS) systems, and inventory management tools.

Strong understanding of retail sales, product merchandising, and marketing techniques.

• Transported and safely delivered items to prevent damage or loss.
• Assisted in loading delivery trucks with prepared packages.
• Loaded and unloaded boxes and packages to move to and from vehicle.

• Hired and onboarded team members to meet immediate and expected demand.
• Evaluated and enhanced workflow for the best practices, reduce costs and increase staff motivation and satisfaction.
• Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.