Cebria Webster
Atlanta,GA
Summary
Highly adaptable and motivated professional with 8 years of divers experience in customer facing roles and warehouse operations. Seeking a remote customer service role where I can leverage my strong communication skills, problem solving abilities and commitment to ensuring customer satisfaction in dynamic, team oriented environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cable Assembler
Material in Motion
6 2023 - Current
- Perform visual inspections of assembled cables to identify any defects or inconsistencies.
- Ensure timely delivery of products, coordinating with production teams to prioritize tasks and meet deadlines.
- Ensure compliance with company policies, procedures, and quality standards during the cable assembly process.
- Adapt quickly to changing customer requirements, adjusting production schedules and resources as needed to meet new project demands.
E-Commerce Associate
DHL
06.2021 - 03.2023
- Inspected packaged items for quality control purposes, identifying any defects or issues.
- Maintained a clean and organized work area, ensuring optimal workflow throughout the packaging process.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
Crew Trainer/Manager's Assistant
McDonald's
04.2017 - 06.2021
- Trained other over 25 new employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Implemented updated safety protocols, resulting in a safer workplace for all employees.
Education
No Degree - Cosmetology
Empire Beauty School
Morrow, GA11-2020
High School Diploma -
Tri-Cities High School
East Point, GA05-2019
Skills
- Attention to detail and problem solving
- Time management
- Customer service
- Team collaboration
- Written and verbal communication
- Professionalism and courtesy
- Multitasking and organization
- Dependable and responsible
- Excellent communication
- Active listening
- Calm under pressure
Certification
Licensed Cosmetologist, 11/01/20, Present, Part time licensed hair stylist.
References
References Available Upon Request
Timeline
E-Commerce Associate
DHL
06.2021 - 03.2023
Crew Trainer/Manager's Assistant
McDonald's
04.2017 - 06.2021
Cable Assembler
Material in Motion
6 2023 - Current
No Degree - Cosmetology
Empire Beauty School
High School Diploma -
Tri-Cities High School
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