Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cece MacDonald

Charlottesville,VA

Summary

Professional retail worker with background in cafe industry, bringing reliability and consistent focus on quality service. Known for quickly adapting to new challenges and supporting team goals through effective collaboration. Committed to customer satisfaction and proficient in handling transactions and resolving customer concerns.

Experienced with educational support, fostering positive student interactions and aiding in lesson delivery. Utilizes effective communication to facilitate learning and support classroom management. Knowledge of instructional methodologies and student engagement strategies.

Professional caregiver with keen ability to provide nurturing and attentive care. Proven track record of maintaining safe and engaging environment for children, with strong emphasis on teamwork and adaptability. Skilled in implementing educational activities, ensuring proper nutrition, and managing daily routines efficiently. Dependable and responsive to diverse needs, fostering trust and positive relationships with both children and parents.

Diligent with solid foundation in volunteer work and history of contributing to community initiatives. Successfully collaborated on projects that improved local resources and services. Demonstrated problem-solving abilities and strong communication skills.

Overview

4
4
years of professional experience

Work History

Babysitter

The Kennedys
03.2022 - 10.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Cafe Cashier

Fry Springs Beach Club
05.2023 - 09.2023
  • Reduced wait times for customers by quickly processing orders, payments, and issuing change as needed.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Upheld company policies regarding payment procedures, refunds, returns, and exchange transactions for consistent service delivery.
  • Supported efficient kitchen operations by promptly communicating customer orders to back-of-house staff members.
  • Acted as a liaison between customers and management, ensuring effective communication of feedback or concerns to drive continuous improvement.
  • Promoted a welcoming atmosphere by engaging in friendly interactions with customers and promptly addressing concerns.
  • Contributed to team success by maintaining a clean, well-stocked, and organized work area throughout shifts.

Lifeguard

Fry Springs Beach Club
05.2021 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Assistant Teacher

Congregation Beth Israel
09.2021 - 05.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.

Volunteer

Loaves and Fishes
09.2019 - 01.2020
  • Restocked shelves and maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Engaged with people in need by assisting them in choosing what and how much food they can have/need based on yearly salary and family size


Volunteer

Camp Holiday Trails
06.2019 - 07.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted students with activities like horseback riding, gearing up horses for them and walking with them while they ride.
  • Creating personal connections with all of the students to improve their experience
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Cleaning up and keeping the stables tidy, taking care of the horses, feeding them and turning them out when necessary.

Education

Bachelor of Arts -

San Diego State University
San Diego, CA
05-2028

High School Diploma -

Albemarle High School
Charlottesville VA
06-2024

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Strong communicator
  • Lifeguard certification
  • Safety training
  • Leadership qualities
  • Excellent customer service
  • Reliability and punctuality
  • Salesmanship
  • Supply restocking

Timeline

Cafe Cashier

Fry Springs Beach Club
05.2023 - 09.2023

Babysitter

The Kennedys
03.2022 - 10.2023

Assistant Teacher

Congregation Beth Israel
09.2021 - 05.2022

Lifeguard

Fry Springs Beach Club
05.2021 - 09.2022

Volunteer

Loaves and Fishes
09.2019 - 01.2020

Volunteer

Camp Holiday Trails
06.2019 - 07.2019

Bachelor of Arts -

San Diego State University

High School Diploma -

Albemarle High School
Cece MacDonald