Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cece Tillman

Eastpoint,GA

Summary

Dynamic professional with a strong work ethic and a proven track record at Nike, enhancing customer satisfaction through exceptional communication and problem-solving skills. Efficient at building relationships and delivering product solutions, I thrive in fast-paced environments and committed to giving every consumer thee Nike Premium experience.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Athlete

Nike
11.2021 - Current
  • Delivering premium service to each consumer for a great in-store experience.
  • Provide feedback to management regarding potential improvements for products or services.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Boost customer loyalty with exceptional communication skills and a commitment to problemsolving.
  • Collaborated with team members to develop new strategies for enhancing consumer experiences.
  • Enhanced BOH efficiency by accurately processing incoming shipments and promptly updating inventory.

Customer Service Specialist Head Cashier

Walmart
08.2016 - 04.2020
  • Provided expert product knowledge when assisting customers with inquiries about features, benefits, pricing, installation guidelines or troubleshooting tips.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Marie S. Curie Metro High School
Chicago, IL
06-2008

Skills

  • Strong Work Ethic
  • Teamwork and Cooperation
  • Flexible and Adaptable
  • Friendly, Positive Attitude
  • Relationship Building
  • Product and Service Solutions
  • Dependable and Responsible

Accomplishments

FY22 Store 201 Finished 30 Million In Sales.

Improved Overall Sales In Equipment Dept Since Joining BOH.

Timeline

Athlete

Nike
11.2021 - Current

Customer Service Specialist Head Cashier

Walmart
08.2016 - 04.2020

High School Diploma -

Marie S. Curie Metro High School

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Cece Tillman