Ceceal Roberts
Summary
Accomplished Director of Human Resources with proven expertise in developing strategies that enhance organizational effectiveness at ENNJ Associates LLC-GF Hotels. Skilled in HRIS technologies and fostering employee engagement, I've driven significant improvements in retention and compliance. Excel in analytical problem-solving and interpersonal communication, ensuring operational excellence and strategic leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Human Resources
ENNJ Associates LLC-GF Hotels
08.2022 - 12.2024
- Provide HR guidance and support to 60+ leaders and employees across multiple sites in the area of employee relations, employee engagement, recruitment, performance management, talent management, payroll and HR policy
- Conduct employee relations investigations and resolve employee issues
- Conduct exit interviews, summarize findings, and analyze actionable data to increase retention and organizational effectiveness
- Create all reports, analyzed metrics for HR processes and executive leadership team to make business decisions
- Responsible for the benefits, computerization of records and payroll processing, recruiting prospective applicants, and management of departmental employees
- Develop Human Resources strategies and administer policies and procedures
- Develop and implement training program, brand, company and property specific
- Implemented monthly skills training
- Drive payroll administration, garnishments, deductions and taxes for bi-weekly payroll
- Streamline payroll process through maintaining current knowledge on regulatory procedures that directly impact payroll
Director of Human Resources
Crescent Hotels & Resorts, Crowne Plaza Englewood Hotel
Englewood, USA
01.2012 - 01.2022
- Provide HR guidance and support to 60+ leaders and employees across multiple sites in the area of employee relations, employee engagement, recruitment, performance management, talent management, payroll and HR policy
- Conduct employee relations investigations and resolve employee issues
- Conduct exit interviews, summarize findings, and analyze actionable data to increase retention and organizational effectiveness
- Create all reports, analyzed metrics for HR processes and executive leadership team to make business decisions
- Responsible for the benefits, computerization of records and payroll processing, recruiting prospective applicants, and management of departmental employees
- Develop Human Resources strategies and administer policies and procedures
- Develop and implement training program, brand, company and property specific
- Implemented monthly skills training
- Drive payroll administration, garnishments, deductions and taxes for bi-weekly payroll
- Streamline payroll process through maintaining current knowledge on regulatory procedures that directly impact payroll; serve as subject matter expert on payroll topics for all employees
- Utilize various HRIS systems for time and labor tracking
- Adhere to legal / regulatory reporting requirements affecting HR activities to ensure policies, procedures, and reporting activities were in compliance with federal, state, and local employment laws (ex
- EEO, OSHA, ADA, COBRA, ACA reporting and W2s
Crestline Hotels & Resorts – Crowne Plaza Englewood Hotel
Englewood, USA
01.2008 - 01.2012
- Provide HR guidance and support to 100+ leaders and employees across multiple sites in the area of employee relations, employee engagement, recruitment, performance management, talent management, payroll and HR policy
- Conduct employee relations investigations and resolve employee issues
- Conduct exit interviews, summarize findings, and analyze actionable data to increase retention and organizational effectiveness
- Create all reports, analyzed metrics for HR processes and executive leadership team to make business decisions
- Responsible for the benefits, computerization of records and payroll processing, recruiting prospective applicants, and management of departmental employees
- Develop Human Resources strategies and administer policies and procedures
- Develop and implement training program, brand, company and property specific
- Implemented monthly skills training
- Drive payroll administration, garnishments, deductions and taxes for bi-weekly payroll
- Streamline payroll process through maintaining current knowledge on regulatory procedures that directly impact payroll; serve as subject matter expert on payroll topics for all employees
- Utilize various HRIS systems for time and labor tracking
- Adhere to legal / regulatory reporting requirements affecting HR activities to ensure policies, procedures, and reporting activities were in compliance with federal, state, and local employment laws (ex
- EEO, OSHA, ADA, COBRA, ACA reporting and W2s
Human Resources Manager
Sheraton Meadowlands Hotel / Sheraton Edison Hotel
, USA
12.2006 - 04.2008
- Provided strategic and tactical HR support for two properties, with a focus on payroll, recruiting, new hire orientation and employee relations
- Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolved employee relations issues to foster positive work environment
- Responsible for benefits administration, content planning and communications
- Facilitated new hire onboarding, including scheduling meetings and training, leading welcome activities and managing new hire paperwork
- Ensured compliance of human resources policy, employee benefits and employment law at both local and federal level
- Provided confidential issue resolutions while working with various level of management
- Monitored time and attendance
- Made adjustments and prepared weekly payroll
Education
Associate Degree - Accounting
PCDI, Ashworth College
HR Certification - Certification in HM Management
Villanova University
Villanova, PASkills
- ADP WFN
- ADP Run
- HRIS
- GEAC
- OPRA pm system
- TASC commission system
- EV-5
- ADP TIME SAVER
- BENELOGIC
- QUEST
- HRBS
- Compu-pay
- UMT
- UltiPro
- HireRight
- Microsoft Office
- Word
- Excel
- PowerPoint
- Outlook
Certification
Villanova University, HR Certification, 01/01/19
Timeline
Director of Human Resources
ENNJ Associates LLC-GF Hotels
08.2022 - 12.2024
Director of Human Resources
Crescent Hotels & Resorts, Crowne Plaza Englewood Hotel
01.2012 - 01.2022
Crestline Hotels & Resorts – Crowne Plaza Englewood Hotel
01.2008 - 01.2012
Human Resources Manager
Sheraton Meadowlands Hotel / Sheraton Edison Hotel
12.2006 - 04.2008
Villanova University, HR Certification, 01/01/19
Associate Degree - Accounting
PCDI, Ashworth College
HR Certification - Certification in HM Management
Villanova University
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