Ceceila Nolan

Promoted from Construction Administrator to Office Manager/Executive Assistant within one month based on performance and reliability.

Office & Executive Support

• Managed daily office operations to ensure efficient workflow across administrative and construction teams.
• Provided direct executive support, handling scheduling, documentation, coordination, and urgent operational requests.
• Maintained organized digital and physical filing systems using OneDrive and hard-copy records.
• Assisted construction managers with project needs, documentation, and logistical coordination.

Human Resources & Onboarding

• Coordinated new hire onboarding, including entering employees into company systems and verifying required employment documentation.
• Processed identification documentation and ensured compliance with employment eligibility requirements.

Technology & Device Management

• Configured and deployed company iPhones, iPads, and laptops for staff use.
• Managed mobile device inventory using Jamf Pro (MDM) and Apple Business Manager (ABM).
• Maintained accurate records of assigned devices, usage status, and lifecycle tracking.

Construction Starts Coordinator

• Coordinated residential construction starts by gathering required documentation including plot plans, site plans, permits, and architectural blueprints.
• Reviewed plans for accuracy and completeness prior to submission for building permits.
• Scheduled and rescheduled city inspections and processed associated fees using company accounts.
• Established utility services (water, sewer, electricity, etc.) and managed automated payment setup.

Closing & Warranty Coordination

• Compiled complete home closing documentation packages, including HUD-related lender documents.
• Coordinated homeowner warranty registration and managed ongoing warranty service claims.

Bartender (Promoted after 2 years as Server)

• Promoted to bartender role based on strong performance, reliability, and guest service skills.
• Prepared and served a wide range of cocktails while maintaining speed, accuracy, and consistency during high-volume shifts.
• Managed bar operations including cash handling, tab management, and payment processing with accuracy.
• Maintained bar cleanliness, stocked inventory, and ensured all supplies were available for continuous service.
• Delivered exceptional guest service by engaging customers, recommending beverages, and resolving issues professionally.
• Collaborated with team members to maintain efficient workflow during peak business hours and special events.

Server

• Delivered consistent, high-quality guest service in a fast-paced, high-volume entertainment venue.
• Managed service for 8+ tables simultaneously while maintaining accuracy and strong customer satisfaction.
• Trained and mentored new team members on service standards, menu knowledge, and operational procedures.
• Increased average guest check totals by approximately 15% through strategic upselling of promotions and featured items.
• Maintained precise order entry, payment handling, and customer engagement during peak service hours.

• Managed multiple assigned service areas while ensuring timely and attentive customer care.
• Promoted daily specials and beverage offerings to support monthly sales performance goals.
• Demonstrated strong situational awareness by anticipating customer needs and resolving service requests efficiently.

• Opened dining sections and prepared service areas to ensure operational readiness for daily business.
• Managed multiple tables while maintaining service quality, accuracy, and efficiency.
• Verified customer identification and enforced compliance with alcohol service regulations.
• Supported revenue growth by recommending high-margin menu items and specialty beverages.